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Senior ITSM Consultant
2 months ago
About the Role
Calleo Australia is seeking a highly skilled ITSM Consultant to join our team and assist in the support and consulting of our clients in the Federal Government sector. As a consultant in the ITIL space, you will work alongside a group of talented professionals responsible for providing technical support and leadership in the creation and delivery of technology solutions.
Key Responsibilities
- Verify and implement detailed technical design solutions to problems identified by project managers.
- Develop technical designs for enterprise solutions.
- Analyze and develop enterprise technology solutions.
Requirements
- Proficiency in both Linux and Windows environments.
- Strong understanding of ITIL processes and terminology.
- Understanding of containerization technologies.
- Experience with application programming languages such as Java, Python, PowerShell, and SQL.
- Experience managing Enterprise Management and Observability tools.
- Understanding of network infrastructure and technologies.
- Understanding of cloud technologies (AWS and Azure).
- Understanding of service mapping in CMDBs.
- Experience with ServiceNow or similar.
About Calleo Australia
Calleo Australia is an equal opportunity employer and encourages applications from all people, including Aboriginal and Torres Strait Islander peoples.
