Applications Support Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeApplication Full time $80,000 - $100,000

Job Title:

Business Applications Specialist

Job Description:

The Business Applications Specialist is responsible for providing technical support for operational procedures and processes.

Collaborate with business users, developers, and vendors to identify and troubleshoot issues.

Escalate complex or unresolved issues to the appropriate teams or vendors.

Provide technical assistance to ensure seamless operations of our eCommerce systems.

Key Responsibilities:

  • Collaborate with stakeholders to resolve technical issues.
  • Identify and troubleshoot problems in a timely manner.
  • Communicate effectively with team members and external partners.
  • Contribute to process improvements and best practices.

Requirements:

To be successful in this role, you will need:

  • Demonstrated experience in providing first and second-level support for eCommerce systems.
  • Deep understanding of Out-of-the-Box Commerce API used by eCommerce platforms.
  • Strong knowledge of OData and its implementation within eCommerce systems.
  • Experience working with Content Stack is highly desirable.

Benefits:

This role offers a range of benefits including:

  • Opportunities to work on diverse projects and contribute to process improvements.
  • A dynamic and collaborative work environment.
  • Flexible working arrangements to suit your needs.
  • Ongoing training and development opportunities.

Additional Information:

As a member of our team, you will have the opportunity to make a meaningful contribution to our company's success.

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