Lead Food Service Manager for Coastal Outlets

4 weeks ago


Manly West, Queensland, Australia Accor Full time

Manly Pacific, part of the Accor group, seeks a highly skilled Lead Food Service Manager to oversee the efficient operation of our food and beverage service functions. Located in front of the iconic Manly Beach, we welcome you to an exciting opportunity to join our team and make your mark.

Why work with us?

  • We are a worldwide leader in hospitality, committed to creating exceptional experiences for our guests.
  • We support our employees to grow and learn every day, making sure that work brings purpose to their lives.
  • Our team members enjoy great benefits, including discounts across all Accor Properties & Restaurants, as well as access to Employee Assistant Programs and more.

About the role:

This position is responsible for ensuring total customer satisfaction while meeting departmental objectives. As Lead Food Service Manager, you will be responsible for:

  1. Familiarizing yourself with VIP and regular guests to ensure their requests and needs are met.
  2. Maintaining control of food service equipment, correctly recording breakages and carrying out regular stock takes.
  3. Scheduling and supervising staff to achieve high standards of efficiency, friendliness, and professionalism.
  4. Setting up systems to protect and maintain cleanliness and hygiene standards in our food service areas.
  5. Ensuring accurate ordering, preparation, and presentation of menu items to meet our high standards.
  6. Developing and maintaining currency of Responsible Service of Alcohol (RSA) certification, amendments, and updates, and adhering to RSA principles.
  7. Greeting and welcoming guests, assisting with enquiries, restaurant bookings, and maximizing sales opportunities through knowledge of products and suggestive selling.

Requirements:

  • A minimum of 2 years' experience in a food and beverage outlet, preferably in a leadership role.
  • Holding a current Responsible Service of Alcohol (RSA) certificate.
  • Strong knowledge of a variety of beverages, including beer, wine, spirits, and cocktails.
  • Familiarity with point-of-sale systems, such as Micros.

Benefits:

  • An estimated salary of $80,000 - $100,000 per annum.
  • Great benefits, including up to 70% off at Accor Properties & Restaurants, Employee Assistant Program, Birthday Day Off, discounted gym membership, and more.
  • The opportunity to work in one of Australia's most popular destinations, surrounded by stunning coastal scenery.

Please note: We are looking for a motivated and experienced individual who can lead our food service team to excellence. If you have a passion for delivering exceptional guest experiences and a commitment to excellence, we encourage you to apply.



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