Business Operations Manager

2 days ago


Manly West, Queensland, Australia Merivale Full time

About Merivale

Merivale is a company that values its people and aims to create a culture of opportunity and success. We believe in building strong teams to deliver excellence and drive growth.

The Role

We are seeking an experienced General Manager to lead our premium outlet, providing an exceptional guest experience across the venue. As a leader, you will be responsible for building, leading, and developing a diverse team, maintaining a culture that strives for excellence, delivering exceptional guest experience, and having fun along the way.

Main Responsibilities:

  • Delivery of venue objectives and deliverables;
  • Driving agreed financial focuses with the team and cascading consistent messages and targets;
  • Delivering quality guest experience and service through food, beverages, gaming, operations, and ambiance;
  • Driving innovation in venue direction and product development;
  • Exhibiting and maintaining an elite level of leadership across all areas of the business;
  • Driving cohesion and performance between the venue team and other business stakeholders to deliver results;
  • SUPPORTING, DEVELOPING AND DRIVING ASSET PROTECTION AND RISK MITIGATION STRATEGIES INCLUDING BUT NOT LIMITED TO FOOD SAFETY, LICENSING AND REGULATORY COMPLIANCE;
  • Recruiting, inducting, and retaining key talent;
  • Partnering effectively with key community stakeholders.

About the Benefits

We offer a competitive salary and a range of benefits, including:

  • A competitive salary of $120,000 - $150,000 per year;
  • Amazing discounts at 90+ venues;
  • Career and development opportunities, learning from the best;
  • Employee Assistance Program;
  • Employee Referral Program;
  • Sponsorship is available for eligible candidates.


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