Food & Beverage Host

3 weeks ago


Manly West, Queensland, Australia Accor Full time

Job Description

As a key member of our front-of-house team, you will provide exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Responsibilities

  • Greet and welcome guests, assist with enquiries and restaurant bookings.
  • Assist guests with menu offerings and maximize sales opportunities through knowledge of product and suggestive selling.
  • Effectively take orders and ensure accuracy by repeating order(s) to the guests.
  • Input orders promptly ensuring the kitchen can fulfill their duties effectively.
  • Ensure that dockets are written clearly and correctly for inputting into the POS (point of sale) system.
  • Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
  • Be knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)
  • Maintain hygienic food service techniques at all times.
  • Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures.

Requirements

  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Service oriented with an eye for detail and a positive attitude
  • Confident and articulate communication, negotiation, relationship and networking skills
  • An awareness of food safety practices preferred.
  • Responsible Service of Alcohol certificate.

What We Offer

  • Staff canteen with food & drinks
  • Up to 70% off for you to live it up across all Accor Properties & 30% off Restaurants
  • Dry-cleaning on us: you won't need to worry about ironing and/or washing your clothes on your days off, we encourage you to embrace life instead
  • Accor Group Benefits Your Way: Employee Assistant Program, Birthday day off, discounted gym membership and much more

We invite you to be part of our dynamic team and contribute to delivering exceptional experiences for our guests.



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