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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Robert Walters Australia. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring customer satisfaction.
Key Responsibilities- Develop and maintain strong relationships with clients and customers
- Provide timely and effective resolution to customer inquiries and concerns
- Manage and maintain sensitive customer documentation
- Work towards agreed targets and Key Performance Indicators (KPIs)
- Strong experience in customer service, preferably in a call centre environment
- Excellent verbal and written communication skills
- Strong time management and organizational skills
- Demonstrated accountability and follow-through to see customer issues resolved
- A dynamic and supportive team environment
- Opportunities for accelerated career progression
- Expert training and development programs
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
