
Careers in Guest Experience
2 days ago
We are seeking dedicated and detail-oriented individuals who take pride in their work and are committed to providing exceptional guest experiences.
The right candidate will be energetic, have a keen eye for detail, and thrive in a team-oriented environment.
Responsibilities- Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
- Complete cleaning tasks efficiently within the hours allocated.
- Collaborate with team members to meet daily cleaning targets and operational goals.
- Adhere to safety protocols and environmental standards.
- Use specialized cleaning equipment and products safely and effectively.
- Build strong, professional relationships with team members, guests, and contractors to foster a positive, respectful work environment.
- Monday – Friday: $32.31 per hour
- Saturday: $38.78 per hour
- Sunday: $45.24 per hour
- Prior experience in housekeeping or cleaning roles is valued.
- Strong attention to detail and commitment to high cleanliness standards.
- Basic understanding of safe handling and usage of cleaning chemicals and equipment (training provided).
- Good physical fitness and stamina; ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
- Professional, clear communication skills to interact with guests, team members, and contractors.
- Strong time management skills and ability to prioritize tasks efficiently.
- Positive, proactive attitude with a strong work ethic.
- Availability to work flexible hours, including weekends and public holidays.
- Career growth: learning and development programs to boost your career.
- Exclusive hotel deals: discounts on stays at Minor Hotels in Australasia.
- Global perks: international accommodation discounts across our hotel brands.
- Retail rewards: cashback and discounts at top retailers in AU/NZ.
- Experiences: discounted entertainment and activities.
- Banking and insurance: exclusive health insurance offers and workplace banking benefits.
- Generous leave: parental and birthday leave.
- Wellness support: EAP and tailored wellbeing resources.
Our people drive the success of our business. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
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