Current jobs related to Guest Experience Specialist - Gold Coast, Queensland - beBeeCustomerFocus
-
Guest Experience Specialists
5 days ago
Gold Coast, Queensland, Australia beBeeRemarkable Full time $60,000 - $87,000At the heart of our success lies a dynamic team of Guest Experience Specialists, who take pride in delivering exceptional experiences for our visitors. As part of a global entertainment brand, we have over 90 venues and a team of almost 4500 members.Our Guests Experience Specialists are responsible for ensuring a seamless experience from start to finish....
-
Exceptional Guest Experience Specialist
7 days ago
Gold Coast, Queensland, Australia beBeeHospitality Full time $50,000 - $70,000Our team is looking for an exceptional Hospitality Specialist to join our housekeeping department.">The role of a Hospitality Specialist involves ensuring the cleanliness and comfort of our guests by providing immaculate service in all aspects of their stay.">This position plays a vital role in upholding the high standards of our hotel's cleanliness and...
-
Exceptional Guest Experience Specialist
7 days ago
Gold Coast, Queensland, Australia beBeeCustomerService Full time $45,000 - $60,000Customer Service Specialist OpportunityWe are seeking a highly skilled and experienced Customer Service Specialist to provide exceptional service to our guests at SkyPoint. As a Customer Service Specialist, you will be responsible for ensuring that every guest experience is memorable and exceeds their expectations.About the RoleThe successful candidate will...
-
Guest Experience Coordinator
6 days ago
Gold Coast, Queensland, Australia beBeeHospitality Full time $55,000 - $70,000Food and Beverage Reservations Specialist Role Overview:We are seeking a skilled Food and Beverage Reservations Specialist to deliver exceptional reservation experiences for our guests. As the first point of contact, you will set the tone for sophisticated service and warm hospitality.Key Responsibilities:Manage all reservation requests via phone, email,...
-
Senior Guest Experience Specialist
7 days ago
Gold Coast, Queensland, Australia beBeeGuest Full time $60,000 - $80,000About Our Team MemberWe are looking for a highly skilled and enthusiastic individual to join our team as a Guest Experience Specialist.As a key member of our team, you will be responsible for providing exceptional arrival and departure experiences for our guests.Key responsibilities include:• Actively listening and responding positively to guest questions,...
-
Exceptional Guest Experience Specialist
7 days ago
Gold Coast, Queensland, Australia beBeeService Full time $55,000 - $85,000We are seeking an exceptional Guest Experience Specialist to deliver world-class service to our guests.About the Role:In this critical position, you will provide seamless guest experiences through attentive and personalized service. Your primary focus will be on delivering outstanding check-in and check-out experiences, ensuring that every guest feels valued...
-
Dynamic Guest Experience Specialist
1 week ago
Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $85,000Dynamic Guest Experience SpecialistThis is a unique opportunity to create unforgettable guest experiences with your energy and top-tier service mindset. You will be the driving force behind delivering exceptional customer service, ensuring every guest feels valued and satisfied.As a key player in our team, you will work closely with colleagues to achieve...
-
Guest Experience Expert
7 days ago
Gold Coast, Queensland, Australia beBeeService Full time $70,000 - $95,000Exceptional Guest Experience SpecialistDeliver personalized arrival and departure experiences for discerning guests, providing seamless service and exceeding their expectations.Key Responsibilities:Anticipate guests' needs and respond promptly to their inquiries and requests.Provide expert guidance on hotel amenities, services, and local attractions.Assist...
-
Lead Guest Experience Specialist
1 week ago
Gold Coast, Queensland, Australia beBeeCustomerService Full time $85,000 - $125,000Job TitleFront Office Manager - Lead Guest Experience SpecialistJob DescriptionAs a Front Office Manager, you will be the driving force behind delivering exceptional guest-focused service in a fast-paced hotel environment. You will lead and manage front office operations to ensure seamless service, efficiency, and profitability.Your primary objective will be...
-
Guest Experience Coordinator
4 days ago
Gold Coast, Queensland, Australia beBeeCustomer Full time $50,000 - $80,000Legendary Guest Experience SpecialistWe are seeking a skilled hospitality professional to deliver exceptional guest experiences and create memorable stays.Key Responsibilities:Liaise with guests to secure bookings and resolve any issuesProvide excellent customer service over the phone, answering calls with a positive attitudeAssist guests with inquiries...
Guest Experience Specialist
2 weeks ago
- Greet and welcome guests efficiently, ensuring a smooth check-in and check-out process.
- Process reservations, cancellations, and modifications using the hotel's Property Management System (PMS).
- Address guest inquiries and requests in a timely manner, meeting their needs or directing them to relevant departments.
- Handle guest billing, payments, and other financial transactions accurately.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple tasks.
- Attention to detail and accuracy in data entry and financial processing.
- Proactive approach to resolving guest complaints and concerns.
As a Guest Service Agent, you will play a critical role in enhancing the overall guest experience, driving loyalty, and contributing to the hotel's success.
