Guest Experience Ambassador

4 days ago

Gold Coast, Queensland, Australia beBeeService Full time $45,000 - $65,000
Job Description">

As a Front Office Receptionist/Guest Service Agent, you will be the first point of contact for our guests. You will provide warm welcomes, handle enquiries, and deliver exceptional service that reflects our high standards.

You will work in a dynamic, guest-focused environment and be part of a purpose-driven organisation creating meaningful travel and leisure experiences. You will have the opportunity to grow in a changing industry and be part of a supportive team.

This role is ideal for someone who is passionate about hospitality and has excellent communication and interpersonal skills. You will need to be proactive and able to prioritize tasks in a fast-paced environment.

Required Skills and Qualifications">
  • ">
  • Previous experience in front office, reservations or customer service role in a 4-5 star hotel/resort environment">
  • Excellent communication and interpersonal skills with a professional phone manner">
  • Proficient administration skills in software programs such as MS Office, with PMS Opera desirable">
  • Be proactive in a fast-paced environment and prioritise the workload to handle multiple tasks & enquiries simultaneously">
  • Excellent time management, attention to detail and ability to problem solve">
  • Demonstrate a friendly professional manner, positive attitude, work well in a team environment and are committed to providing guests with service excellence">
">Benefits">
  • ">
  • Casual 3+ shifts per week">
  • Competitive hourly rate + penalties evenings, weekends & public holidays">
  • Generous employee benefits & discounts on products & resorts">
  • Healthy team culture + employee of the month awards & recognition">
  • Training, development and career progression opportunities">
  • Laundered uniform">
  • Complimentary parking onsite">
">Others">

We believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.

  • Guest Experience Ambassador

    19 hours ago

    Gold Coast, Queensland, Australia beBeeGuest Full time $45,000 - $65,000

    Job OverviewWe are seeking a highly skilled Guest Services professional to excel in a dynamic environment.Main Responsibilities:Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas, and guest rooms.Elevate the guest experience by proactively engaging with guests to anticipate their needs and deliver individualized and...

  • Guest Experience Ambassador

    4 days ago

    Gold Coast, Queensland, Australia beBeeHospitality Full time $45,000 - $60,000

    About the RoleThe Mondrian Guest Services team plays a pivotal role in delivering an exceptional guest experience by efficiently managing the hotel's telephone system, handling guest inquiries, and addressing requests with professionalism and care.This position goes beyond answering calls – it's about creating a memorable, personalised experience for each...

  • Guest Experience Ambassador

    1 day ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $40,000 - $55,000

    Experience the satisfaction of delivering exceptional guest experiences as a key member of our hospitality team.Giving Guests Exceptional ExperiencesThis role involves ensuring the highest standards of cleanliness, hygiene, and comfort in guest accommodation through daily tasks and attention to detail.Clean and maintain rooms, bathrooms, and common...

  • Guest Services Ambassador

    3 days ago

    Gold Coast, Queensland, Australia beBeeAmbassador Full time $24 - $44

    Guest Services AmbassadorJob DescriptionThe Star Gold Coast has undergone a remarkable evolution since 2014, focusing on delivering exceptional experiences at trusted destinations. As a Guest Services Ambassador, you will be the first point of contact for our guests when they arrive, sharing your knowledge of the property and surrounding areas.This role...

  • Delivering Exceptional Guest Experiences

    2 days ago

    Gold Coast, Queensland, Australia beBeeAmbassador Full time $45,000 - $85,000

    Guest Service AmbassadorWe are seeking a charismatic Guest Service Ambassador to deliver exceptional experiences for our guests at check-in and throughout their stay.About the RoleThis key position involves welcoming guests, attending to their requests promptly and efficiently, and ensuring they have a memorable experience with us.You will follow strict...

  • Premier Guest Experience Coordinator

    2 days ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $90,000 - $120,000

    The role of a Premium Services Ambassador is pivotal in shaping the success of our organization.Job OverviewAs a key member of our team, you will be responsible for delivering exceptional service to our valued guests. Your extensive knowledge of loyalty programs and ability to promote member benefits will enable you to address a wide range of guest inquiries...

  • Ambassador of Exceptional Guest Experiences

    2 days ago

    Gold Coast, Queensland, Australia beBeeHospitality Full time $28,000 - $35,000

    The role of a Premium Services Host is to provide exceptional service to valued guests and promote member benefits through various channels.Premium Services HostThis position is the face of our premium gaming experiences, creating memorable encounters for our esteemed visitors. Key responsibilities include:Responding to guest inquiries in a professional and...

  • Guest Services Ambassador

    7 days ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $55,000 - $70,000

    Job OverviewWe are seeking a highly skilled and courteous Front Office All Rounder to provide exceptional customer service to our guests.Key Responsibilities:Deliver outstanding guest experiences by responding promptly, efficiently and courteously during check-in, check-out and for the duration of our guests' stays.Offer assistance with luggage and other...

  • Restaurant Service Ambassador

    2 days ago

    Gold Coast, Queensland, Australia beBeeAmbassadorship Full time $60,000 - $80,000

    Job DescriptionThe role of a Service Ambassador is pivotal in creating a memorable experience for guests across the dining venue.This position ensures seamless management of guest reservations, welcomes and seats guests with grace, and upholds the highest standards of personalised service.The Service Ambassador plays a crucial role in crafting a warm,...

  • Luxury Hospitality Ambassador

    4 days ago

    Gold Coast, Queensland, Australia beBeeAmbassador Full time $55,000 - $80,000

    Unlock your full potential as a Luxury Hospitality Ambassador.As a member of our community, you will be empowered to deliver exceptional guest experiences. Your friendly and approachable demeanor will make you the first point of contact for our guests, providing warm welcomes and making them feel at home.Key Responsibilities:Assist with valet parking and...