Guest Experience Coordinator

3 days ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $45,000 - $55,000
Exceptional Guest Experience Specialist

We Create Unforgettable Moments

Deliver exceptional guest experiences and maintain a high standard of cleanliness, hygiene, and comfort in guest accommodation.

Provide prompt, friendly, and efficient service to ensure guest satisfaction and loyalty.

Maintain accurate records of cleaning schedules and tasks.

Key Responsibilities:
  • Clean and prepare rooms for guests, ensuring attention to detail and high standards of quality.
  • Restock linens, toiletries, and amenities as required.
  • Perform daily maintenance tasks, such as replenishing towels and soap.
  • Respond promptly to guest requests and concerns.
Requirements:

To succeed in this role, you will possess excellent communication skills, be able to work independently and as part of a team, and have a strong focus on delivering exceptional customer service.

  • High school diploma or equivalent.
  • Previous experience in hospitality or a related field is an asset.
  • Ability to lift heavy objects, bend, and stand for long periods.
Benefits:

We offer a competitive salary, benefits package, and opportunities for professional growth and development.

As a member of our team, you will enjoy access to exclusive discounts on hotel stays, travel packages, and other perks.

What We Offer:

A dynamic and supportive work environment that fosters collaboration, innovation, and teamwork.

Opportunities to develop new skills and advance your career in the hospitality industry.

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