Guest Experience Ambassador

Job OverviewWe are seeking a highly skilled Guest Services professional to excel in a dynamic environment.Main Responsibilities:Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas, and guest rooms.Elevate the guest experience by proactively engaging with guests to anticipate their needs and deliver individualized and...

About the RoleThe Mondrian Guest Services team plays a pivotal role in delivering an exceptional guest experience by efficiently managing the hotel's telephone system, handling guest inquiries, and addressing requests with professionalism and care.This position goes beyond answering calls – it's about creating a memorable, personalised experience for each...

Guest Services AmbassadorJob DescriptionThe Star Gold Coast has undergone a remarkable evolution since 2014, focusing on delivering exceptional experiences at trusted destinations. As a Guest Services Ambassador, you will be the first point of contact for our guests when they arrive, sharing your knowledge of the property and surrounding areas.This role...

Guest Service AmbassadorWe are seeking a charismatic Guest Service Ambassador to deliver exceptional experiences for our guests at check-in and throughout their stay.About the RoleThis key position involves welcoming guests, attending to their requests promptly and efficiently, and ensuring they have a memorable experience with us.You will follow strict...

Job Description">As a Front Office Receptionist/Guest Service Agent, you will be the first point of contact for our guests. You will provide warm welcomes, handle enquiries, and deliver exceptional service that reflects our high standards.You will work in a dynamic, guest-focused environment and be part of a purpose-driven organisation creating meaningful...

The role of a Premium Services Ambassador is pivotal in shaping the success of our organization.Job OverviewAs a key member of our team, you will be responsible for delivering exceptional service to our valued guests. Your extensive knowledge of loyalty programs and ability to promote member benefits will enable you to address a wide range of guest inquiries...

The role of a Premium Services Host is to provide exceptional service to valued guests and promote member benefits through various channels.Premium Services HostThis position is the face of our premium gaming experiences, creating memorable encounters for our esteemed visitors. Key responsibilities include:Responding to guest inquiries in a professional and...

Job OverviewWe are seeking a highly skilled and courteous Front Office All Rounder to provide exceptional customer service to our guests.Key Responsibilities:Deliver outstanding guest experiences by responding promptly, efficiently and courteously during check-in, check-out and for the duration of our guests' stays.Offer assistance with luggage and other...

Job DescriptionThe role of a Service Ambassador is pivotal in creating a memorable experience for guests across the dining venue.This position ensures seamless management of guest reservations, welcomes and seats guests with grace, and upholds the highest standards of personalised service.The Service Ambassador plays a crucial role in crafting a warm,...

Unlock your full potential as a Luxury Hospitality Ambassador.As a member of our community, you will be empowered to deliver exceptional guest experiences. Your friendly and approachable demeanor will make you the first point of contact for our guests, providing warm welcomes and making them feel at home.Key Responsibilities:Assist with valet parking and...