
Operations Manager Role
7 days ago
Operations Manager Opportunity
We are seeking an experienced Operations Manager to lead the successful launch and ongoing operation of a busy fine dining venue.
The ideal candidate will have strong leadership skills, with the ability to motivate and inspire staff to deliver exceptional customer service and high-quality food and beverage experiences.
About the role:
The Operations Manager will be responsible for managing daily operations, including functions and private events. They will also oversee the recruitment, training, and development of staff members, ensuring they possess the necessary skills to provide excellent customer experiences.
Key responsibilities include:
- Managing day-to-day operations with attention to detail and a focus on delivering exceptional customer experiences;
- Recruiting, training, and developing talented individuals who will be the future leaders within our business;
- Maintaining a calm manner while thriving in a fast-paced environment;
- Proficiently using technology such as POS systems and online booking systems;
- Working collaboratively as part of a team and independently to achieve goals and objectives;
- Fostering relationships with guests and ensuring every patron has an exceptional dining experience.
You'll be an ideal fit if you have:
- Previous experience in an operations management position, preferably in a fine dining or wine venue;
- An understanding of profit measures, the ability to manage costs, and the drive to exceed sales goals;
- A passion for recruiting, training, and developing talented individuals who will be the future leaders within our business;
- A willingness to go above and beyond with an eagerness to grow personally and professionally;
- A big picture approach while ensuring daily deliverables are being met;
- A passion for delivering exceptional customer service and high-quality food and beverage experiences.
We offer a range of benefits including:
- Flexible rosters that take into account your commitments outside of work;
- Access to meals on shift and other perks such as discounts on merchandise and food and beverage items;
- Training and orientation on commencement;
- Career development opportunities;
- Scope to grow within our organization.
We're committed to creating a positive and inclusive work environment where everyone feels valued and supported. If you're passionate about delivering exceptional customer service and driving business success, we'd love to hear from you
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