Regional Sales Manager

6 days ago

Ballarat, Victoria, Australia Audika Australia Full time

About the Role:

As a Regional Sales Manager at Audika Australia, you will play a critical role in driving commercial success and growth across the designated region. You will lead a team of sales professionals, working closely with clinicians and other stakeholders to achieve sales budgets, key performance indicators (KPIs), and business objectives.

Key Responsibilities:

  • Leadership and Engagement: Provide leadership, coaching, and development of employees to drive sales performance and achieve business goals.
  • Direct Reports Leadership: Establish a structured framework to empower direct reports to execute business initiatives, drive sales, and achieve KPIs.
  • Sales Execution: Effectively implement sales strategies across the clinic region, focusing on driving business success, growth, and clinical excellence.
  • Analytics and Systems: Drive adoption and understanding of sales funnel and operating model, supported by trainers.
  • Opportunity Creation: Understand local market trends to identify and mitigate risks, and maximize opportunities to drive ongoing business success.
  • Market Share: Increase market share regionally by engaging with general practitioners (GPs) and local/regional area marketing activities.
  • Operational Workforce Planning: Ensure clinical and customer consultant staffing levels are maintained in line with client demand to maximize productivity and performance outcomes.
  • Client Experience: Ensure a superior client experience by maintaining Audika clinic presentation, uniform, and customer service and clinical standards.
  • Business Processes: Support compliance to Audika business processes and work instructions.
  • Human Resource Management: Manage staff concerns promptly and effectively, in line with company policy.
  • Sales Reporting and Forecasting: Manage day-to-day operations effectively using reports, assessing results, and developing specific actions to exceed KPIs.
  • Compliance and Governance: Ensure compliance with all standards, regulations, company policy, and Hearing Services Program obligations.

Requirements:

  • Tertiary Qualification: Tertiary qualification or undergraduate degree in science, business, commerce, or economics.
  • Audiology or Audiometry Qualifications: Highly desirable.
  • Leadership Experience: Minimum 5 years of documented success in a retail or audiological leadership role.
  • Outstanding Leadership Skills: Proven leadership experience with direct involvement in motivating and developing a team to deliver on key sales objectives.
  • Deliver Exceptional Customer Service: Experience driving a culture focused on delivering exceptional customer service.
  • Lead Geographically Dispersed Teams: Experience leading a team dispersed across multiple locations to function together as a team.
  • Strategic and Operational Responsibility: Proven track record following an existing operating model.
  • Financial Acumen: Knowledge of business and financial concepts, including key retail performance metrics sufficient to extract and interpret information to inform business decisions.
  • Commercially Driven: Commercially minded and experience initiating and supporting company initiatives to drive commercial outcomes.
  • Travel: Ability to work flexible hours and travel; must have a valid Australian driver's license.

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