Airport Passenger Flow Coordinators

1 week ago


Adelaide Airport, Australia dnata Full time
Job Description

We are seeking a highly skilled Airport Passenger Flow Coordinator to join our team at Adelaide International Airport.

About the Role

This is a permanent, 24/7 role that requires flexibility and a willingness to work on a rotating roster, 7 days a week. As an Airport Passenger Flow Coordinator, you will be responsible for ensuring the smooth flow of passengers through security checkpoints and other airport areas.

You will work closely with our team to provide exceptional customer service, ensure compliance with safety regulations, and maintain a positive company image.

Key Responsibilities
  • Deliver high-quality customer service to all passengers, ensuring their needs are met in a timely and efficient manner.
  • Work collaboratively with colleagues to coordinate passenger flow, direct passengers to the correct queues, and ensure they arrive at their flights on time.
  • Maintain awareness of safety regulations and company policies, taking corrective action when necessary.
  • Report any incidents immediately and maintain accurate records.
  • Contribute to a positive and respectful team environment, promoting a culture of teamwork and open communication.
Requirements

To be successful in this role, you will require:

  • A commitment to providing exceptional customer service.
  • Excellent communication and interpersonal skills.
  • The ability to work under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
  • A proactive and flexible approach to work.
Benefits

As an Airport Passenger Flow Coordinator with dnata, you can expect:

  • A competitive salary: AU$65,000 - AU$85,000 per annum (depending on experience).
  • A comprehensive training program to support your professional development.
  • Ongoing support and guidance from experienced colleagues.
  • The opportunity to work in a dynamic and fast-paced environment.


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