Airport Passenger Service Representative

3 weeks ago


Adelaide Airport, Australia dnata Full time
Job Title: Passenger Services Delivery Agent

Are you passionate about delivering exceptional customer service and ensuring smooth airport operations?

About the Role:

We are seeking a highly motivated and organized Passenger Services Delivery Agent to join our team at Adelaide International Airport. As a key member of our ground handling team, you will be responsible for providing top-notch service to our airline partners and their passengers.

Key Responsibilities:
  • Customer Service: Deliver exceptional customer service to all client airlines and passengers, ensuring their needs are met in a timely and professional manner.
  • Passenger Handling: Assist with passenger check-in duties, baggage handling, and other tasks related to passenger service.
  • Regulatory Compliance: Ensure all regulatory requirements are met, including OH & S regulations and company policies.
  • Teamwork: Collaborate with our team members and client airline employees to achieve our goals and objectives.
  • Communication: Effectively communicate with people from diverse backgrounds and handle confidential and sensitive situations.
Requirements:
  • Commitment to Excellence: Demonstrate a commitment to our company values and operating procedures.
  • Customer Service Skills: Possess excellent customer service skills and experience in dealing with difficult situations.
  • Teamwork: Ability to work effectively in a team environment and communicate with colleagues and clients.
  • Adaptability: Be able to adapt to changing situations and priorities, including working extra hours as required.
  • Language Skills: Ability to speak Mandarin is highly regarded.

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance and a pre-employment medical/Drug & Alcohol test. We are an equal employment opportunity employer and encourage diversity, supports environmental initiatives, and corporate social responsibility. We welcome applications from Aboriginal and Torres Strait Islander people and people of all backgrounds.



  • Adelaide Airport, Australia dnata Full time

    Job Title: Airport Passenger Service RepresentativeJob Summary: We are seeking a skilled Airport Passenger Service Representative to join our team at Adelaide International Airport. As a key member of our team, you will be responsible for ensuring the timely, efficient, and professional facilitation of passenger queues.Key Responsibilities:Deliver...


  • Adelaide Airport, Australia dnata Full time

    Are you passionate about delivering exceptional customer service? We're seeking a skilled Airport Passenger Service Representative to join our team at Adelaide International Airport.This role involves working in a fast-paced environment, ensuring the timely and efficient facilitation of passengers through secure areas. As a key member of our Ground Handler...


  • Adelaide Airport, Australia dnata Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Airport Passenger Service Representative to join our team at Adelaide International Airport. As a key member of our Ground Handling team, you will be responsible for delivering exceptional passenger service and ensuring a smooth and efficient airport experience.Key ResponsibilitiesProvide...


  • Adelaide Airport, Australia dnata Full time

    Job SummaryWe are seeking a skilled Airport Passenger Service Representative to join our team at Adelaide International Airport. As a key member of our Ground Handler team, you will be responsible for ensuring the timely, efficient, and professional facilitation of passenger queues.Key ResponsibilitiesDeliver exceptional customer service to all passengers,...


  • Adelaide Airport, Australia dnata Full time

    Job Title: Passenger Services Delivery AgentAre you passionate about delivering exceptional customer service and working in a fast-paced airport environment? We're looking for a skilled Passenger Services Delivery Agent to join our team at Adelaide International Airport.Key Responsibilities:Provide high-quality customer service to passengers, ensuring their...


  • Melbourne Airport, Australia dnata Full time

    dnata Airport Services Pty. Limited is seeking a highly motivated and customer-focused Airport Passenger Service Representative to join our team at Melbourne Airport, VIC.We are committed to delivering exceptional service to our clients and passengers, and we need someone who shares this vision to ensure timely, efficient, professional, and safe passenger...


  • Adelaide Airport, Australia dnata Full time

    Job Title: Passenger Service Delivery AgentAre you passionate about delivering exceptional customer service? Do you have a strong commitment to safety and efficiency? We're seeking a highly motivated and organized Passenger Service Delivery Agent to join our team at Adelaide International Airport.Key Responsibilities:Customer Service: Provide a high standard...


  • Adelaide Airport, Australia dnata Full time

    Job Title: Passenger Service Delivery AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Passenger Service Delivery Agent at Adelaide International Airport.Key Responsibilities:Deliver exceptional customer service to all client airlines and ensure all customer service requirements are met in a timely and professional...


  • Perth Airport, Australia dnata Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Passenger Service Representative at Perth International Airport.Key Responsibilities:Deliver exceptional customer service to all client airlines and ensure all customer service requirements are met in a timely and professional manner.Carry out passenger...


  • Melbourne Airport, Australia dnata Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Passenger Services Agent. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to passengers, ensuring a smooth and efficient travel experience.Key Responsibilities:Deliver a high standard of...


  • Perth Airport, Australia dnata Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Passenger Service Representative to join our team at Perth International Airport. As a key member of our ground handling team, you will be responsible for delivering exceptional passenger service and ensuring the smooth operation of aircraft turnarounds.Key ResponsibilitiesProvide a high...


  • Melbourne Airport, Australia Melbourne Airport Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as an Airport Customer Service Agent. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to passengers, ensuring a positive experience from the terminal to the aircraft.Key ResponsibilitiesProvide...


  • Adelaide Airport, Australia dnata Full time

    Job Title: Airport Passenger Service AgentAre you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced environment? We are seeking a skilled Airport Passenger Service Agent to join our team at Adelaide International Airport.Job Summary:As an Airport Passenger Service Agent, you will be responsible for ensuring the...


  • Melbourne Airport, Australia dnata Full time

    Job Title: Passenger Services AgentWe are seeking a highly motivated and customer-focused Passenger Services Agent to join our team at dnata Airport Services Pty. Limited.Job Summary:The Passenger Services Agent will be responsible for providing exceptional customer service to passengers, ensuring timely and efficient handling of check-ins, and adhering to...


  • Melbourne Airport, Australia dnata Full time

    Job Title: Passenger Service AgentAt dnata Airport Services Pty. Limited, we are seeking a highly motivated and customer-focused Passenger Service Agent to join our team. As a Passenger Service Agent, you will be responsible for delivering exceptional customer service to our airline partners and their passengers.Key Responsibilities:Deliver a high standard...


  • Adelaide Airport, Australia dnata Full time

    Job OverviewWe are seeking skilled and dedicated individuals to join our team as Airline Passenger Service Representatives at Adelaide Airport. As a key member of our ground handling team, you will play a critical role in ensuring the smooth and efficient movement of passengers through the airport.Key Responsibilities:Provide exceptional customer service to...


  • Melbourne Airport, Australia dnata Full time

    Job Title: Passenger Services AgentAt dnata, we are seeking a highly motivated and customer-focused Passenger Services Agent to join our team at Melbourne Airport.Job Summary:The Passenger Services Agent will be responsible for providing exceptional customer service to passengers, ensuring timely and efficient check-in and boarding processes, and maintaining...


  • Perth Airport, Australia dnata Full time

    Job Title: Passenger Service Delivery AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Passenger Service Delivery Agent at Perth International Airport.Key Responsibilities:Deliver exceptional customer service to all client airlines, ensuring timely, efficient, and professional passenger handling and gate agent...


  • Melbourne Airport, Australia dnata Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Passenger Services Agent at Melbourne Airport. As a key member of our team, you will be responsible for delivering exceptional customer service to our airline partners and their passengers.Key ResponsibilitiesDeliver a high standard of customer service to all...


  • Adelaide Airport, Australia dnata Full time

    As a key member of our Ground Handler team at Adelaide International Airport, you will play a vital role in ensuring the smooth and efficient flow of passengers through our airport.Your primary responsibilities will include delivering exceptional customer service to all passengers, ensuring timely and professional queue facilitation, and maintaining...