Airport Passenger Service Specialist

1 week ago


Adelaide Airport, Australia dnata Full time

As a key member of our Ground Handler team at Adelaide International Airport, you will play a vital role in ensuring the smooth and efficient flow of passengers through our airport.

Your primary responsibilities will include delivering exceptional customer service to all passengers, ensuring timely and professional queue facilitation, and maintaining compliance with OH & S regulations and company policies.

Key duties will include directing passengers to the correct queue and specific areas, reporting incidents immediately, and maintaining a strong working relationship with airport and dnata teams.

Essential criteria include a commitment to dnata values and operating procedures, adherence to company safety policies, and the ability to work within a team, communicate effectively with diverse backgrounds, and handle pressured situations.

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance and a pre-employment medical/Drug & Alcohol test.



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