AV and Technology Specialist

3 days ago

Sydney, New South Wales, Australia Westpac Full time
Job Description

We are seeking a highly skilled AV and Technology Specialist to join our team at Westpac. As a key member of our support team, you will be responsible for delivering high-quality AV and technology support to our employees and facilities.

Key Responsibilities:

  • Consultation, set-up, and monitoring of internal events
  • Providing on-site 1st level support for production, AV technical difficulties, video conferencing, and webcasting
  • Setting up and operating AV equipment for meetings and events, troubleshooting, and video conferencing support
  • Liaising with suppliers as required, live streaming, some video production, and digital content management
  • Examining and testing machines, equipment, instruments, and control systems to diagnose faults, followed by adjusting, repairing, and replacing worn or defective parts and wiring to ensure optimal performance
  • Reassembling, testing, and fine-tuning equipment after repairs, while also providing users with guidance on correct operating procedures to prevent malfunctions and extend equipment lifespan
  • Investigating, analysing, and recommending appropriate solutions to achieve customer objectives
  • Working with stakeholders across the business to deliver first-class outcomes for employees and customers

Requirements:

  • Minimum of 3 years' experience in a similar role
  • Experience with production AV technology across all disciplines (audio, video, lighting) essential
  • Experience in a corporate AV environment essential
  • Experience in an installation AV environment beneficial
  • Some knowledge of Crestron control systems preferable
  • Livestream/webcast/broadcast experience preferable
  • General video conference knowledge and experience
  • MS Word, Excel, PowerPoint
  • Previous experience with installing and maintaining electronic instruments and control systems
  • Extensive knowledge of electrical, electronic, mechanical, and system upkeep

About Us:

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

We are an equal opportunity employer, proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans, and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email.

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