AV Systems Specialist

4 weeks ago

Sydney, New South Wales, Australia Real Time Full time

AV Systems Specialist

Real Time is expanding its Sydney offices and seeking an experienced AV Systems Specialist to join our team. As an AV Systems Specialist, you will play a key role in ensuring seamless audio-visual and IT support for our internal teams.

Key Responsibilities:

  • Provide day-to-day AV support, ensuring rooms and event spaces are up to global standards and fully operational.
  • Perform weekly preventative maintenance inspections of AV equipment, and assist with troubleshooting and resolving AV-related issues.
  • Work with local and remote teams to ensure any escalated AV or IT issues are resolved efficiently.
  • Assist with setting up on-site and off-site events, performing tasks such as projection screen setup and mic checks.
  • Maintain inventory of AV equipment and assist with commissioning new spaces if required.
  • Offer basic IT support for employees, such as resolving minor tech issues and handling hardware updates (laptops, iPhones, etc.).

Requirements:

  • A minimum of 3 years of AV support experience, ideally in a corporate environment.
  • Experience with AV hardware and software, including Crestron control systems, audio DSPs, and Dante/AES microphone systems.
  • Understanding of networking, video transmission, and audio/video signal flow.
  • Familiarity with Google Meet conference room equipment (or similar) and ticketing systems like Jira and Zendesk.
  • A customer-focused mindset, with the ability to work independently and adapt quickly to the fast pace of the entertainment industry.

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