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Workers Compensation Claims Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeInjury Full time $93,483 - $123,456
Role Overview

The Workers Compensation and Injury Management Officer will be responsible for managing workers' compensation claims, providing best practice support to injured workers throughout the claims management process.

Key Responsibilities:
  • Manage the full lifecycle of workers' compensation claims, including liability assessments, injury management, claims review, wage calculations, and injury activities.
  • Develop, implement, and maintain Injury Management Plans to ensure effective recovery and support for injured workers.
  • Regularly communicate with claimants, providing updates and ensuring injury management is progressing efficiently.
  • Maintain accurate workers' compensation records, including file notes, calculations, and database entries, ensuring compliance with relevant legislation.
  • Evaluate and process workers' compensation invoices, and prepare, interpret, and report on claims data and statistical information.
  • Identify gaps in claims management practices, ensuring alignment with relevant legislation and implementing necessary improvements.
  • Provide timely, accurate advice and guidance to managers and staff on workers' compensation and injury management, including legislative interpretations.
  • Assist with the investigation of incidents relating to injuries and ensure preventative measures are implemented.

The ideal candidate will have a strong understanding of workers' compensation laws and regulations, as well as excellent communication and interpersonal skills.