Workers Compensation Claims Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCase Full time $95,000 - $130,000

Are you looking for a challenging and rewarding career in the workers' compensation industry?

The role of a Case Manager is an exciting opportunity to provide exceptional service to clients, manage claims and injuries efficiently, and enable a safe and sustainable return to work for injured workers.

In this position, you will be responsible for processing claims and payments, ensuring compliance with scheduled fees and awards. You will also undertake requirements for injury management and review/approve payments accordingly.

Your key responsibilities will include determining liability on new and continuing claims, issuing notices/correspondence to employers and injured workers, and liaising with stakeholders on return-to-work procedures.

You will also organise medical examinations and investigations as needed and refer claimants to rehabilitation services.

Furthermore, you will handle related administrative tasks such as assisting with general queries, supporting regional office activities, and ensuring compliance with regulatory requirements.

You will participate in Workers' Compensation meetings and forums, as well as attend rehabilitation or medical case conferences when required.

This is a hybrid role that involves working from home 3 days a week and in-office 2 days a week. We are seeking an experienced professional who can thrive in a supportive and collaborative team environment.

Key Requirements:

  • Experience in a similar claims role within the NSW Workers Compensation industry
  • Good knowledge of general insurance claims
  • Excellent communication skills, both written and oral
  • An eye for detail or attention to detail
  • Able to work independently and as part of a team
  • Prior experience using Guidewire will be advantageous but not essential
  • Proficient in using the Microsoft suite of programs

We Offer:

  • Hybrid working arrangement
  • Paid parental leave for eligible staff
  • An extra day of paid leave in addition to your annual leave entitlements
  • Enhanced long-service leave
  • Staff discounts and offers with leading retailers
  • An innovative Employee Assistance Programme
  • Wellbeing initiatives

This is a great opportunity to join our team and contribute to providing excellent customer service and support to clients in the workers' compensation industry.

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