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Field and Partner Solutions Engineering Manager, ANZ

2 months ago


Sydney, New South Wales, Australia Zoom Full time
About the Role

The Field and Partner Solutions Engineering Manager - Australia and New Zealand (ANZ) is a key leadership position that requires a dynamic and experienced leader to oversee the ANZ Field and Partner Solutions Engineering team.

This role will be responsible for setting and executing the technical ANZ pre-sales direct and channels/partner strategy, driving the Zoom vision, and building business plans with ANZ sales, channel, customer success, and marketing cross-functional partners.

The ideal candidate will be a self-driven experienced leader who can work with the ANZ Solutions Engineering team to remove obstacles and allow them to focus on their priorities.

Responsibilities
  • Lead the ANZ Field and Partner Solutions Engineering team to achieve business objectives
  • Develop and execute the technical ANZ pre-sales direct and channels/partner strategy to drive business growth
  • Drive the Zoom vision and strategy in the ANZ region
  • Build and maintain relationships with ANZ sales, channel, customer success, and marketing cross-functional partners
  • Define and implement Zoom partner technical enablement and demand generation events
  • Coach and mentor team members to develop their skills and career
  • Handle business, technical, personnel, and customer escalations
Requirements
  • 3+ years of experience leading a technical pre-sales direct and channels organisation
  • Strong business acumen, presentation skills, and executive presence
  • Understanding of partner business and how Zoom services can enhance their value proposition
  • Industry competitive knowledge including solution, technology, and product offerings from Microsoft, RingCentral, 8x8, Nice, Cisco Systems, and other vendors
  • Self-motivated, organised, and a strategic thinker with the ability to break down ambiguous/complex problems and deliver a cohesive recommendation
  • Bachelor of Science (BS) / Bachelor of Engineering (BE) or equivalent
About Us

Zoom is a leading provider of collaboration software, helping people stay connected and get more done together. We're a fast-paced and dynamic company that values innovation, customer satisfaction, and employee growth.

We're looking for a talented and experienced leader to join our team and help drive our success in the ANZ region.