Administration Assistant

3 weeks ago

Hervey Bay, Australia Respect Group Limited Full time

About Us

Respect Aged Care is a not-for-profit organisation that has been serving older Australians since 1922. With homes, retirement villages, and community services across several states, we are dedicated to fostering communities of belonging where every person is treated with dignity and respect.

About the Role

As an Administration Assistant, you will be the welcoming face of Masters Lodge and provide vital administrative support to our team. Your role will ensure the smooth running of day-to-day operations while delivering friendly, professional service to residents, families, staff, and visitors.

Key Responsibilities

- Provide administrative support to the Facility Manager and team
- Answer calls, greet visitors, and handle general inquiries
- Maintain accurate records and resident documentation
- Assist with rostering, data entry, and compliance reporting
- Support staff onboarding and HR administration
- Manage office supplies and maintain efficient systems

What We Are Looking For

- Proven administration experience, ideally in aged care, health, or community services
- Excellent communication, interpersonal, and organisational skills
- Proficiency with Microsoft Office and the ability to learn new systems
- Warm, professional, and respectful approach with strong customer service skills
- Ability to maintain confidentiality and empathy when working with residents and families

Requirements

- Previous administration experience required
- Minimum Certificate of Education or equivalent
- Current National Police Check (or willingness to obtain)
- Working rights in Australia
- Tech savvy, with the ability to learn systems such as AlayaCare and 3CX

Why Join Respect Aged Care?

- Part-time stability – 3 days per week
- A supportive and inclusive workplace culture
- Ongoing training and professional development opportunities
- Employee benefits and wellbeing programs
- The chance to make a meaningful impact in your community

If you are passionate about supporting older Australians and thrive in a role where every day brings purpose, we would love to hear from you.

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