Administration Officer

ADMIN / SECRETARIAL / OFFICE SUPPORT ADMINISTRATION – MARYBOROUGH – Permanent / Full Time

Join a supportive team driving operational efficiency in a dynamic environment. This role values communication, accuracy, and problem-solving.

Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From its beginnings as a sawmill on the Mary River, Hyne Group has grown into a pioneer of sustainable timber product manufacturing. The Hyne Group is supported by its partnership with global timber processors, James Jones & Sons, bringing together a combined 320 years of family-owned sawmilling heritage. The Group includes Hyne Timber, XLam, Rocky Point, and Hyne Pallets, serving sectors such as construction, garden care, horticulture and logistics. Through innovative processes and sustainable practices, the Hyne Group transforms logs into high-quality products, reflecting a dedication to environmental stewardship and industry-leading innovation.

• Reporting to the Dry Mill and Warehouse Manager, play a key role in ensuring smooth, accurate, and timely coordination of despatch, stock, and order processes to support operational efficiency.
• Maintains accurate records, fosters clear communication, and ensures compliance with company procedures to enable seamless workflow between production, customers, and logistics partners.
• Deliver reliable administrative support to help the team meet customer commitments and maintain high operational standards.
• Adhere to safety and quality practices; "safety before production."
• Demonstrate a "be of service" attitude in all interactions to support strong working relationships and high-quality deliverables.
• Ensure despatch processes are completed accurately and on time with all records maintained to required standards.
• Maintain stock levels for lath, dunnage, feedstock, and consumables to prevent operational interruptions.
• Process orders, backorders, and overweight loads without errors and ensure timely delivery.
• Accurately maintain databases, including timesheets, to support error-free records.
• Support purchasing, receipting, and staff sales to meet business and customer needs.

You will be based at our plant in the Tuan Forest, located in the Fraser Coast region.

• Experience or knowledge of warehouse/despatch operations, inventory control, and freight documentation.
• Proficiency in Microsoft Office (Outlook, Word, Excel) at an intermediate level, with the ability to quickly learn new business systems.
• Strong organisational skills, attention to detail, and accuracy in all tasks.
• Problem-solving skills to address stock, order, or despatch challenges.
• Excellent communication skills to liaise effectively with colleagues, production teams, and logistics partners.
• Experience in administration within a warehouse, manufacturing, or logistics environment is desirable.

As a Hyne Timber team member you will enjoy benefits such as: Life Leave offering flexibility for extra recreation leave, Paid Parental Leave including 26 weeks of full pay and 52 weeks of superannuation. Remote access – Hyne team members are provided laptops and smartphones to assist in improving flexibility and connection. Wellbeing programs – employee assistance program to support you and your immediate family. Annual salary reviews – peer and market reviewed salaries. Private Health Cover discounts – discounted fees and waiting periods waived.

Submit your resume and cover letter addressing your suitability for this role on our website at www.hyne.com.au/careers

If you would like to discuss the position further, contact us on 0491 224 075.