Administration Assistant

4 days ago

Hervey Bay Fraser Coast, Australia FCF Fire and Electrical Full time $104,000 - $130,878 per year

Do you have a great phone manner and love working in a fast-paced team environment?

Join one of Australia's leading names in fire, electrical, and safety compliance

About Us

FCF is a national industry leader in the provision of essential life safety products, services, and training. We specialise in helping businesses across Australia meet their fire, electrical, and safety compliance obligations. Our Wide Bay team is expanding, and we're looking for a skilled Administration Assistant who is proactive, team-oriented, and ready to make an impact.

Key Responsibilities

  • General administration support
  • Answering phones and managing email communication
  • Scheduling jobs and supporting our field technicians
  • Customer service (phone, email, and face-to-face)
  • Assisting with quoting and invoicing
  • Supporting key client accounts
  • Reporting and business performance tracking

To be successful, you will have:

  • A professional phone manner and friendly attitude
  • Strong experience with MS Office and job management systems
  • Excellent customer service and communication skills
  • Ability to work independently and within a team
  • Strong problem-solving and time management skills
  • A motivated and proactive mindset

Highly Regarded (but not essential):

  • Experience in the fire safety or electrical industries
  • Estimating and quoting experience
  • Job scheduling experience
  • Exposure to key customer account management

Why Join FCF?

  • Work with a national, values-driven company
  • Friendly, collaborative team culture
  • Opportunities for growth and development
  • Be part of an essential services industry that makes a real difference

Ready to Apply?

If you meet the above criteria and are excited by the opportunity to join a supportive and professional team, we'd love to hear from you.

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