Workplace Experience Manager

4 hours ago


Canberra, Australia CBRE Group, Inc. Full time

Overview

We’re seeking a customer-focused and organised Flex Manager to lead the operations of our two Flex by ISPT Canberra locations situated at 4 National Circuit, Barton and 18 Marcus Clarke Street, Canberra. This is a hands-on, all-rounder role for someone who thrives in managing premium meeting and workspace experiences, ensuring service excellence, and building strong client relationships.

- Lead operations in two premium, purpose-built coworking destinations
- Work with respected property leaders CBRE and ISPT
- Deliver five-star service in a dynamic, client-focused environment

Responsibilities

- Manage daily operations including bookings, enquiries, room set-up, AV/tech support, and catering coordination
- Provide exceptional customer service and act as the primary contact for all guests and clients
- Collaborate with internal teams, building management, and external contractors
- Support marketing and business development initiatives to drive occupancy, and contribute to precinct events and community engagement activities
- Preparation of financial reporting, responsibility over budgeting and financial tracking
- Overall responsibility for management of the Flex team including coordination of appropriate site coverage across the two Canberra Flex locations

Qualifications

- Experience in property, flexible work / coworking industry, customer facing hospitality, or workspace management
- Previous experience with financial reporting / budgeting / financial tracking
- Confident multitasker with strong communication and organisational skills
- Tech-savvy with a proactive, hands-on approach
- Calm under pressure and committed to delivering top-tier service

Benefits

- Be the leader of two premium coworking spaces in Canberra
- Work across a highly respected partnership between CBRE and ISPT
- Join a collaborative and professional team where your contribution is valued
- Enjoy access to development opportunities within a global business
- Be part of a vibrant precinct surrounded by great food, retail and transport links

We welcome and encourage First Nations People to apply.

Be inspired to elevate your career to new heights. We look forward to hearing from you #WeAreCBRE

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

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