Workplace Coordinator

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
JLL are looking for a Workplace Coordinator to work onsite with one of our government accounts in Canberra, supporting the Foreign Commonwealth Development Office (FCDO) contract. Working with the Post Facilities manager, you will play a critical role in supporting the administration and coordination of services across a portfolio commercial and residential properties, encompassing hard and soft services.

You will be joining a dynamic team, passionate about delivering innovative integrated facility and property management solutions, enabling safe, efficient, functional, and sustainable practices.

With 50 sites across Australia, this role is a unique opportunity to work in Canberra, and travel to our clients’ residential sites, directly liaising with clients, contractors, suppliers, and stakeholders. While building and engaging proactive and collaborative working relationships both internally and externally.

**Snapshot of the role**:
Provide superior customer service to clients and meet necessary expectations.
Support our vendor management process to ensure subcontractors perform to the required standards (including on site inspection of vendors’ works)
Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy.
Assist in conducting audits to ensure compliance.
Support a team delivering all facilities management and property services related queries for all DCFO stakeholder and issues.
Assessment of accommodation site reports and documentation.
Manage our work order system to expected KPI’s.
Coordinate communications to affected stakeholders.

**Sound like you? This is what we’re looking for**:
The Workplace Services Coordinator will present as a detail orientated and innovative individual with an ability to work confidently and diligently. Demonstrating excellent multi-tasking and time management skills, you will be dedicated to achieving optimal business outcomes and operate with a passion for achieving the highest standards in facilities management.

Relevant experience in a customer facing position.
Property or real estate experience.
MS office suite experience with using word and excel.
Demonstrated written and verbal communication and stakeholder management skills.
Excellent attention to detail, time management and prioritisation skills.
Must be an Australian Citizen or Permanent Resident

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutio