[3 Days Left] Technical Support Officer

Division: Independent Public School - South Metropolitan Education Region

Salary: Level 2, $72,562 - $77,741 per annum (pro-rata) (DOE (SSO) CA 2024)

This is a permanent full-time position commencing Term 4, 2025

John Curtin College of the Arts (JCCA) is a leader in public education. Our commitment is to not only build capacity in students’ academic pursuits but to make each child the very best person they can be by celebrating achievements in all facets of education, using creativity to promote excellence and nurture wellbeing.

Our college caters for 1800 students from Years 7 to 12. Our programs reflect our belief that all students are individual and come with different learning needs. We offer learning experiences that motivate and extend students academically through our Gifted and Talented Secondary Selective Entrance Arts Programs in Ballet, Contemporary Dance, Drama, Media Arts, Music, Music Theatre and Visual Arts, as well as a school-based Academic Excellence Program. We are a Perth Glory Academy School and our Specialist Football Program is well renowned.

We use the Arts as a vehicle for student engagement and motivation. The Arts at John Curtin is as much about providing dynamic opportunities for all students (each year we produce over 100 performances/exhibitions) as it is about developing transferable life skills such as empathy, creative and critical thinking, collaboration and the ability to communicate, all important attributes for any future pathway.

The successful applicant will work within our ICT team, providing advice on technical issues and collaborating with staff to maintain and develop the network system. They will also provide technical support and training to all users throughout the school site on various software applications and provide access to systems and resources. In this role, the successful applicant will be responsible for the installation, troubleshooting, and ongoing maintenance of information systems and ICT equipment in accordance with the school business needs and Department of Education policies and guidelines. This includes maintaining accurate records of ICT assets and resources and the development, implementation, and monitoring of a replacement plan.

The successful applicant will ideally have the ability to work as part of a versatile team, liaise with other Department of Education personnel and communicate with external providers. Experience working in a school would be highly desirable and in particular a thorough understanding of standard operating systems and their associated software. The successful applicant will work with a diverse range of people and professionals to deliver customer service. The ability to build strong relationships and to work well with key stakeholders is highly desirable.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

- Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Your application should include:

- A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.
- Demonstrated conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.
- Demonstrated ability to install and maintain network systems incorporating the Internet and Electronic Mail.
- Demonstrated organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

It is recommended you have your attachments ready before you start your application.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance

Advertised Vacancy Number: IPS/SS991986

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Friday, 10 October 2025

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