Reservations Coordinator

6 days ago

Sydney, Australia The EVE Hotel Full time

The EVE Hotel Sydney, 8 Baptist Street, Sydney, New South Wales, Australia

Posted Monday 15 September 2025 at 2:00 pm

JOIN THE VISIONARIES AT THE EVE HOTEL AS A RESERVATIONS COORDINATOR

Nestled at the edge of Surry Hills, The EVE Hotel is more than just a place to rest your head—it's a canvas for cultural expression, a hub of artistic energy, and your potential new workplace.

The EVE Hotel is set to redefine luxury with a dash of iconoclasm. We're not just a hotel; we're a celebration of Sydney’s vibrant spirit, a place where art, music, and culinary delights converge to create unforgettable experiences.

Overview

At The EVE, we are on a quest to craft a hospitality experience that delights guests with memorable moments—from grand gestures to the finest details.

Responsibilities

- Process reservation inquiries via phone and email with grace and efficiency.

- Provide guests with accurate and engaging details about our exquisite rates and bespoke services.

- Skillfully cross-sell and up-sell our luxury offerings to enhance each guest's stay.

- Adhere to our yield management strategy by managing room rates to optimize revenue for the hotel.

More about you

- A minimum of one year of experience in a similar role within a 5-star hotel setting.

- Familiarity with Opera Cloud is a distinct advantage.

- Demonstrated experience in processing reservations via phone, email, and third-party websites.

- Understanding of hotel selling status, rates, packages, room types, and credit and cancellation policies is highly desirable.

- Availability to work within a 7-day roster, ensuring seamless service for our discerning guests.

Operated by TFE Hotels, we nurture talent, foster creativity, and provide opportunities for growth and development.

Are you ready to be part of something extraordinary? To work in a place where every day brings new inspiration? Then it's time to step into The EVE.

#J-18808-Ljbffr

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