Business Development Manager
2 days ago
Business Development Manager , South Gold Coast
Business Development Manager – Home Care Packages
Gold Coast South Region
About the Role
We are seeking a dynamic and results-driven Business Development Manager (BDM) to drive growth in our Home Care Package (HCP) services across the Gold Coast South region. In this pivotal role, you will focus on building referral networks, managing client enquiries, and developing strong partnerships that support our expanding client base.
Key Responsibilities
- Manage new client enquiries and deliver an exceptional first impression
- Represent Right at Home at client meetings, community presentations, expos, and events
- Guide clients and families through care options and service agreements
- Develop trusted, long-term relationships with clients and referrers
Business Development
- Build and maintain strong referral networks (GPs, hospitals, clinics, retirement villages, aged care providers, financial and legal advisers, etc.)
- Proactively generate and follow up leads to grow service uptake
- Identify and capitalise on new growth opportunities and partnerships
- Accurately maintain activity tracking and client records in the CRM
- Achieve sales KPIs including referral visits, face-to-face meetings, and conversions
- Contribute to business planning, growth strategies, and new service initiatives
- Promote continuous improvement, innovation, and collaboration across the team
- Uphold Right at Home’s values of integrity, accountability, and client-first care
What You’ll Bring
- Relevant tertiary qualifications (business, health, or related field)
- Proven track record in sales or business development (service industry essential)
- Experience in aged care, medical, or community services (highly regarded)
- Exceptional communication, negotiation, and relationship management skills
- Strong initiative, organisation, and ability to work independently
- Valid open driver’s licence and Police Clearance (or willingness to obtain)
Performance Indicators
- Achievement of sales and referral targets
- Growth in service contracts and client revenue
- Accurate CRM documentation and reporting
- Positive referral partner and client satisfaction feedback
Why Join Us?
- Be part of a values-driven organisation making a real impact in people’s lives
- Competitive base salary + vehicle allowance + performance bonuses
- Autonomy and flexibility to manage your own territory
- Ongoing professional development and career progression opportunities
- Supportive leadership and a collaborative team environment
About Us
At Right at Home, we are passionate about improving the quality of life for those we serve. As a leading provider of in-home care, we deliver personalised support to older Australians, people with disability, and individuals recovering from illness or injury. Our services are designed to help people live independently, with dignity and peace of mind.
How to Apply
Ready to grow your career while making a difference in your community? Click Apply Now to submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.
Hybrid work arrangements may be considered following probation, subject to meeting KPIs.
Only shortlisted candidates will be contacted.
Enquiries: hr.gc@rightathome.com.au
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