Administration Officer

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

- Casual position across three departments with potential for up to 76 hours per fortnight

- Administration Officer Grade 1 (HS1)

- Located at the Alfred

- Salary Packaging via Maxxia is available

About the Alfred Heart & Lung Program

The Alfred Heart and Lung Program is responsible for a range of comprehensive treatments for acute and chronic heart and lung diseases. The Program is structured under three Specialty Medical Departments – Cardiology, Cardiothoracic and Respiratory Medicine. Our specialist teams offer care for patients across multiple inpatient and specialty clinic settings. Under Cardiology, two inpatient wards and a Cardiac Day Procedure Unit and Cardiac Catheter Laboratories are all co-located at The Alfred Hospital. The Alfred Cardiac Catheter Laboratories provide care for patients requiring complex angiography, pacemaker or defibrillator insertion, electrophysiology, cardiac biopsy and right heart catheterization. The Cardiology program provides specialist heart failure, cardiac transplantation and ventricular support services with a large outpatient service, along with a dedicated Cardiac Investigations unit. Under Respiratory, an inpatient ward supports acute care for patients under four large respiratory specialities including adult and paediatric lung transplant, general respiratory and sleep studies; cystic fibrosis; and allergy, asthma and clinical immunology. A dedicated Respiratory Physiology Department located in The Alfred Hospital provides various lung function, spirometry, and oxygen assessment services. Respiratory Specialist Clinics offer scheduled medical, nursing and allied health services to non-admitted patients with respiratory conditions. The Cardiothoracic Surgery department supports both Respiratory and Cardiology patients with surgical intervention, involved in all heart & lung transplantations, as well as other complex cardiac, respiratory, and thoracic surgical procedures.

About the Role

We are looking for a flexible and adaptable administration officer, looking for a minimum of 38 hours per fortnight on a casual basis. The administration officer reports to the Administration Supervisor of the relevant work group. As part of the administration team for Heart and Lung Specialty Clinics, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Skills and Experience

Desirable

- Sound administrative experience - Hospital environment preferred but not essential

- Personable, customer focused approach, and commitment to high quality service

- Demonstrated computer proficiency including MS Word, MS Outlook

- Understanding of confidentiality and privacy legislation

- Understanding of medical terminology

- Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.

Benefits

- Salary Packaging & Novated Leasing through Maxxia.

- Flexible Health Insurance coverage through HCF Health Insurance

- On-site car & bike parking opportunities, Deducted Pre‑Tax

- Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.

- Child Care Services at The Alfred managed by KU Children’s Services

If applicable, specify specific requirements that you require in the cover letter or CV.

If you have any questions, or wish to know more about the role, please contact James White, Alfred Heart & Lung Administration Manager, on 03 9076 8876

Applications closing 11pm AEST, Tuesday 28th October 2025.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au

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