Administration Officer

Search suburb or city: West Melbourne, VIC, AU, 3003

Company: Australian Red Cross Lifeblood

- Permanent Full-Time- 38.00hours per week / 76.00perfortnight

- Salary range from $65K - $75K per hour + Super + Salary Packaging and more

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

We’re currently seeking a dedicated Administration Officer to join our Victorian Transplantation and Immunogenetics Services (VTIS) team at the Melbourne Processing Centre. In this vital role, you’ll provide high-quality administrative support to our busy diagnostic laboratory, which delivers essential testing for transplantation matching, immunogenetics, and investigations into transfusion reactions.

A day in the role will see you :

- Delivering exceptional medical administration support and customer service to internal and external stakeholders, including hospital transplant coordinators, pathology labs, and medical professionals.

- Triaging calls and directing enquiries to appropriate laboratory personnel.

- Collating and dispatching pathology reports and paperwork.

- Supporting laboratory operations and ensuring adherence to quality and safety standards.

- Preparing agendas and taking meeting minutes.

- Supporting staff and contractors ensuring induction and compliance requirements are met.

- Ordering and receipting laboratory consumables and reagents.

- Assisting with invoicing, reconciliations, and purchase orders.

- Coordinating and organising meetings for senior staff.

- Arranging catering for events/meetings.

Sound interesting? Here’s what we’re looking for:

- Experience supporting a busy pathology or scientific laboratory, or a healthcare organisation would be highly advantageous.

- Excellent customer service and communication skills with strong attention to detail.

- Qualification in administration, business, or related discipline preferred but not essential.

- Strong organisational skills with the ability to prioritise tasks, work independently, and collaborate effectively within a team.

- Proficient in Microsoft Outlook, Excel, Word, PowerPoint, and Teams.

- Experience working with Laboratory Information Management Systems (LIMS) and quality systems is desirable.

- Knowledge of Medicare, NPAAC, and other relevant quality and safety requirements is highly advantageous.

- Skilled in preparing meeting agendas and taking accurate minutes.

- A proactive collaborator with a strong sense of teamwork, comfortable working across multiple departments and handling a variety of administrative responsibilities.

This is a permanent full-time opportunity - Monday to Friday, reporting to the Operations Support Manager and based at Melbourne Processing Centre in West Melbourne, VIC.

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

- Ability to purchase additional annual leave

- Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment

- 14 weeks paid parental leave - no waiting period for either parentOur dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phonePlus, many more

Is Lifeblood your reason? Apply NOW

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Rashmi Malhotra, rmalhotra@redcrossblood.org.au.

If you want to know more about our recruitment process or to check out our FAQ's, please click here.

Please note: applications sent directly to this email address cannot be accepted.

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.

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