Customer Service Officers/ Service Support Officer

19 hours ago

City of Melbourne, Australia HiTech Group Australia Limited Full time

Customer Service Officers/ Service Support Officer - Operations, Admin - Federal Govt

Reference #: JF/JA1181

Title: Customer Service Officers/ Service Support Officer - Operations, Admin - Federal Govt

Category: ICT

Location: TAS

Work Type: Contract

Remuneration: $Neg

Term: 12 mths + EXT

Description:

Rare impactful opportunity with Federal Department 12 month contract with extension option Multiple locations - Flexible work arrangements - Part‑time or job‑sharing options available.

We are seeking experienced Customer Service Officers/ Service Support Officer to join a dynamic and inclusive team delivering high‑quality administrative and operational support in a national service environment. These roles are available in Mt Gravatt QLD, Lismore NSW, Hobart TAS, Melbourne VIC, and Elizabeth SA, with flexible work arrangements including part‑time and job‑sharing options. As a Customer Service Officer / Service Support Officer, you will play a key role in supporting service delivery teams by providing frontline customer service and a broad range of administrative functions. These positions offer a 12 month contract with the possibility of extension.

Responsibilities:

- Provide high‑quality frontline support as the first point of contact via phone, email, SMS, and in person, including appointment scheduling and client record management.

- Deliver comprehensive administrative support across service streams, including data entry, correspondence, and workflow coordination.

- Assist in the planning and coordination of events, meetings, and internal programs.

- Support operational functions such as travel arrangements, invoice processing, reporting, and compliance with workplace policies.

Qualifications:

- Provide high‑quality frontline support as the first point of contact via phone, email, SMS, and in person, including appointment scheduling and client record management.

- Deliver comprehensive administrative support across service streams, including data entry, correspondence, and workflow coordination.

- Assist in the planning and coordination of events, meetings, and internal programs.

- Support operational functions such as travel arrangements, invoice processing, reporting, and compliance with workplace policies.

This is a rare opportunity to join a supportive and professional team. The Customer Service Officers/ Service Support Officer will secure a 12‑month contract with extensions. If you have the required skills and experience, APPLY NOW. Please forward your application to jobs@hitechaust.com quoting reference number JA1181 for more exciting job opportunities. Go to www.hitechaust.com.

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