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Administrative Officer

2 months ago

Cranbourne, Australia Chisholm Institute Full time

You will be accountable for providing customer service, administrative and operational support to the Hospitality, Environment and Regional Education team. This role is primarily based at the Cranbourne campus.

You will support delivery in all aspects of administration around delivery of Hospitality, Environment and Regional Education programs as well as responsibilities for any allocated specific activities and projects. You will provide expertise in relation to key administrative functions, in particular, document production support and the management and monitoring of internal compliance procedures.

Your key accountabilities will include but is not limited to:

- Coordinating and following up on student enrolment enquiries
- Providing a high level of customer service to students, customers and staff
- Assisting with the coordination of internal and external events such as award ceremonies, exhibitions, expos, conferences and functions
- Assisting in the preparation a range of regular and adhoc reports, documentation, papers and submissions
- Providing support in the use of procurement and reconciliation finance systems including invoicing and purchase orders
- Providing assistance with meeting support including room booking, preparation, minutes, agendas and document dissemination
- Undertaking administrative and related duties as required to ensure best quality of support and service for the students, customers and staff
- Maintaining and processing documentation, records and data, in accordance with agreed procedures and standards

**ABOUT YOU**

You will have relevant qualifications at a minimum of certificate level in business administration or related disciplines or equivalent experience in a similar role along with the following skills and experience:

- Proven experience in providing high level administrative support in a complex and demanding working environment
- Significant experience and advanced knowledge of Microsoft Office including MS Excel, MS Word, PowerPoint
- Experience in providing service excellence to all internal colleagues and external clients
- Proven success in process improvement, utilising creativity and internal networking to see projects through to delivery
- Demonstrated ability to build rapport and effectively engage with a diverse range of stakeholders
- Excellent written, verbal communication and interpersonal skills
- Excellent attention to detail and commitment to accuracy

**BELONGING AND INCLUSION**

Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

We welcome and encourage applicants from diverse backgrounds to apply.

**Aboriginal and Torres Strait Islander Applicants**

**HOW TO APPLY**

Applications for this position close
**5pm Tuesday 3 January 2023.**

Applications should include:

- a covering letter
- curriculum vitae
- contact details of three (3) referees
- Valid Employee Working With Children Check
- National Police Check
- International Police Check (if applicable)
- Verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
- Certified copies of qualifications and transcripts

If you have any questions regarding the position or require further information please contact
**Jess Cook, Manager - Hospitality, Environment and Regional Education on 03 9212 5385.**

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

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