Internal Sales/customer Service

4 weeks ago

Adelaide CBD, Australia Katz Recruitment Full time

Established Australian Company
- Impressive Management Team - Training provided with great mentors
- Long term career opportunities with an established company

**Customer Service & Internal Sales Specialist - Adelaide - Leading Organisation**
- Are you a customer service guru who loves working with customers and is ready to rock and roll?_
- Are you passionate about giving your customers a superstar experience?_
- Established Australian Company
- Impressive Management Team - Training provided with great mentors
- Long term career opportunities with an established company

**About Katz Recruitment**:
This client is looking for a positive, motivated and driven Internal Sales Specialist to join their high performing team. This well-established organisation based in Adelaide.

**The Opportunity**:
**The positions main responsibilities include, but are not limited to**:

- Provide internal and external stakeholders a first class service
- Build, grow and maintain long term relationships with internal and external stakeholders
- Convert business contact into sales
- Provide minor technical assistance to customers or refer customers with major technical queries to the Territory Sales Team or Technical Support Team
- Check on credit status of customers to ensure they are within purchasing limits
- Monitor product stock levels and liaise with purchasing department and operations manager as required
- Use data entry skills to process orders
- Use internal system for stock ordering and monitor volume tracking
- Deliver high end customer support to customers and give them the best possible service every time
- Maintain and update knowledge of current and new products
- Follow up on enquiries and convert to sales and on-going service opportunities
- Create bill of materials as required
- Source products from external suppliers if required
- Support team members to ensure customers are being looked after
- Identify new opportunities in the market for existing and potential new ranges of products

**Does this sound like you?**
- Experience working within the hydraulics industry and understanding hose & fittings would be highly desirable but not essential
- Superior customer service experience within a high-volume environment
- Support customers with technical enquiries
- Provide and process quotations
- Excellent Communication skills to internal and external stakeholders (Written and Oral)
- Experience within the hydraulics/mechanical/engineering industry would be beneficial not essential
- Excellent phone manner with the ability to build strong business relationships with customers
- Previous experience working with an extensive range of products
- Strong understanding of technical products and services
- Stock Management experience
- Solid numerously skills - especially with calculations and measurements
- Excellent attention to detail and able to work in an organised yet fast high-volume environment
- Must be a team player with excellent interpersonal skills
- Dedicated, driven and proactive with a great work ethic
- Strong computer skills MS Word, Excel & PowerPoint and purchasing software
- Must be adaptable and have a can-do attitude
- Ability work independently and within a team

**The Culture**:
This 100% owned Australian business has grown from strength to strength and is committed to long term success in designing, manufacturing products and machinery.

The organisation has built a reputation of innovation and quality. Always striving to exceed customer expectations with superior customer service.

The organisation encourages internal career opportunities and progression.

Management is focused on creating a great culture of teamwork, high performance, built on strong relationships internally and externally.

Social activities and inclusion add to the positive environment where employees can thrive.

**How to Apply**:
If you’re looking for a new opportunity where you can utilise your customer service and/or sales experience then this could be the next perfect step for you

**This opportunity will go quickly so do not hesitate and APPLY NOW**

**_Please note that as part of the recruitment process a medical and police check will be required_

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