Customer Service and Sales

6 months ago


Adelaide CBD, Australia TSA Group Full time

Company Description

TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane.

This is an exciting opportunity to represent Australia's largest telecommunications company, you will answer calls from everyday Aussies, calling through with enquiries for new and existing Telstra services and products.

**Job Description**:
**What it means to be apart of our team**:

- ** Fully paid comprehensive training**: We will take you through our 5 week training period, where we teach you everything from Telstra products, customer handling and sales techniques
- ** WFH Options**: After you've practised what we teach, you can work from home 2 days per week
- ** Uncapped Commissions**: You perform
- we pay, earning fortnightly commissions. On track earnings will have you earning over $80,000 per year
- ** Internal Career Progression**: Be supported by our development programs, providing you the opportunity to grow and progress within our business
- ** Be apart of the TSA Way**:You'll be rewarded, recognised and apart of a business that knows how to have fun Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates

**What you'll do**:

- Answer inbound calls, engage with customers by asking questions regarding their enquiry, assisting them in finding a resolution
- Provide expert advice on Telstra products and services that best suit their needs and lifestyle
- Provide empathy and understanding to your customers through effective communication skills
- Take ownership, withhold confidence in your ability to de-escalate any customer grievances
- Be available when our customers need us, flex to the hours that are required

**Qualifications**:
**What makes you perfect for this role**:

- Excellent communication skills, ability to listen, empathise, respect and enjoy general chit chat
- Open to learning new skills, implementing them and celebrating your wins
- Withhold resilience, and mechanisms to allow you to perform at your best
- Strong multi-tasking skills, ability to easily navigate computer systems
- You have a solution based mind-set, always ready to resolve a problem
- Have a fixed internet connection and suitable work from home set-up
- Availability to work Monday - Saturday, between 7.30am - 6.30pm (penalty rates apply)

Additional Information
**Want to know more? Check out our social media pages**:

- Instagram: tsa_group_



  • Adelaide CBD, Australia SMAART Recruitment Full time

    Base salary & commission! $85,000-$95,000 OTE - CBD Office, Monday to Friday and WFH flexibility - Opportunity to progress internally within sales and leadership **What’s in it for you?** - Competitive base salary $55,000 + super + uncapped commission - On Target Earnings of $85,000-$95,000 that are genuinely achievable. - WFH two days a week after...


  • Adelaide CBD, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...


  • Adelaide CBD, Australia TSA Group Full time

    Company Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...


  • Adelaide CBD, Australia TSA Group Full time

    Company Description TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane. This is an exciting opportunity to represent Australia's...


  • Adelaide CBD, Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you...


  • Adelaide, South Australia TSA Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service and Sales Representative to join our team at TSA Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling a range of Telstra products and services to meet the needs of our customers.Key Responsibilities:Answer...


  • Adelaide, South Australia TSA Group Full time

    Job Overview Are you a sales and customer service superstar looking for a new challenge? Do you have a passion for delivering exceptional customer experiences and driving sales growth? We're seeking a highly motivated and results-driven Sales and Customer Support Specialist to join our team at TSA Group. Key Responsibilities * Provide exceptional customer...


  • Adelaide, South Australia Telstra Full time

    Job Title: Retail: Part Time Customer Service and Sales Consultant RENMARKJob Summary: As a Retail Sales Consultant, you will be responsible for delivering exceptional customer service and sales experiences to our customers. You will achieve this by providing a personalized and consultative approach, empowering customers to make informed decisions about...


  • Adelaide CBD, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Adelaide, Australia TSA Group Full time

    **Company Description** TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane. This is an exciting opportunity to represent Australia's...


  • Adelaide, South Australia TSA Group Full time

    Unlock Your Earning Potential in a Vibrant WorkplaceWe're seeking an experienced Customer Service and Sales Representative to join our dynamic team at the TSA Group. As a key player in driving business growth, you will be responsible for delivering exceptional customer experiences and promoting our wide range of Telstra products and services.About the...


  • Adelaide, South Australia TSA Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesAnswer inbound calls from customers, providing expert advice...


  • Adelaide, South Australia Detmold Group Full time

    About the OpportunityCup & Carry, a leading manufacturer of specialized paper and board packaging products, is seeking an experienced Sales and Customer Service Representative to join their team.As a Sales and Customer Service Representative, you will be responsible for managing and growing our existing customer base, providing exceptional service, and...


  • Adelaide, South Australia Rentokil Initial Full time

    Rentokil Initial is seeking an enthusiastic professional to fill the role of Customer Service and Sales Consultant in our Adelaide office. This permanent full-time position offers a competitive salary, plus a generous bonus/commissions structure to reward individual and team performance.The ideal candidate will possess excellent customer service skills,...


  • Adelaide, South Australia TSA Group Full time

    Job Title: Customer Service and Sales RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our range of Telstra products and services.Key...


  • Adelaide, South Australia TSA Group Full time

    Are you looking for a challenging and rewarding career in customer service and sales? Look no further than the TSA Group!We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales...


  • Adelaide, South Australia TSA Group Full time

    Job OverviewTSA Group is seeking a highly motivated Sales and Customer Interaction Specialist to join our team. As a Sales and Customer Interaction Specialist, you will be responsible for providing exceptional customer service and selling solutions to everyday customers across Australia.Key ResponsibilitiesAnswer inbound calls from customers, representing...


  • Adelaide, South Australia Suncorp Group Full time

    At Suncorp Group, we are committed to building futures and protecting what matters. As a Sales and Service Consultant in our Terri Scheer Team, you will play a crucial role in connecting our customers with new products and services that meet their needs.About the RoleThis is a full-time Sales and Service role (37.5 hours per week), working Monday to Friday...


  • Adelaide, Australia TSA Group Full time

    **Company Description** Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? TSA Group - Australia is looking for someone just like YOU to join our dynamic team. This is an exciting opportunity to represent Australia's largest...