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Customer Service and Sales
4 months ago
**Job Description**:
Do you thrive in a financially rewarding and fast-paced environment?
If your answer is Yes, read on to learn more about your next career move
At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations.
Your role will start within our Brisbane CBD office, where you will be trained by our experienced team, who will teach you everything you need to know You will be up-skilled in multiple systems, communication techniques and other learning materials to conduct your role confidently.
From there, you will answer inbound calls where you will handle customer enquiries, represent, promote and sell a wide range of Telstra products and services.
Our operating hours rotate between 7am - 7pm between Monday - Saturday, working 7.6 hr shifts.
**Why work with us?**
- Work a hybrid model (mix of wfh and in office) and/or a 9-day fortnight after 3 months in the role - the choice is yours
- Earn monthly commissions, on top of your base salary
- Full 5 week comprehensive paid training earning you a Cert III in Business
- Join a company that promotes from within
- A vibrant and rewarding recognition program - We love to celebrate our people
- A supportive and fun work culture
**So, who are you?**
- You have a high level of energy, resilience and a great sense of humour
- A team player with a drive to succeed
- You handle customer enquiries confidently whilst building rapport
- You can identify opportunities from customers, and you seek to understand their needs and provide tailor-made solutions
- Technically savvy, with the ability to navigate multiple systems at once
- Overall, a great attitude and motivation to achieve
We want you to love what you do - and where you do it Our team is growing, and we are looking for our next TSA Legend
In response to mandated government guidelines, for all employees to be working in office, applicants must be fully vaccinated by day of commencement.
**Want to know more? Check out our social media pages**:
- Instagram: tsa_group_
