Customer Service Supervisor

7 months ago


Adelaide CBD, Australia HERTZ Full time

_Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._
- To continue our success in the future of car rental, we’re looking for customer focused, high performing Customer Service Supervisor to join our exceptional team and grow your career_

**About the Role?**

As a Customer Service Supervisor,you will be responsible for leading and coaching the frontline team at our Adelaide store to deliver customer service excellence and to achieve revenue growth through sales options. In this role you will;
- Hold daily briefings with your team to communicate strategies, actions, and business performance
- Personally manage key customer relationships and support team in dealing with customer issues
- Continuously analyse customer satisfaction scores and take corrective actions
- Plan & schedule staffing levels in line with business volume and targets
- Continuously train and coach all employees

**About You?**

To be successful in this position, our newest team member will have the following:

- Previous supervisory/management experience in a customer service orientated environment
- Skilled ability to lead, grow and maintain a cohesive and high performing team
- Planning, organization & time management skills
- Expert customer service and sales skills
- Experience working in a fast paced and challenging environment
- A full and current AU driver’s licence with the ability to drive automatic vehicles

**About the Offer?**

In return for your hard work and dedication, you will be rewarded with:

- **A competitive hourly rate & incentives**
- **Opportunities for career growth and development**
- **A supportive team environment**
- **Employee Benefits and a motivating company culture**
- **Full training and a company uniform**

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Adelaide CBD, Australia Career Boss Full time

    Our valued client operates a modern contract bottling facility in Angaston. They are seeking an experienced customer service representative with experience in the wine service industry. **What the role entails**: - Liaising with clients to ensure their wine progress o bottling is scheduled within the specified quality criteria - Being the first point of...


  • Greater Adelaide SA, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Adelaide CBD, Australia Career Boss Full time

    Our valued client operates a modern contract bottling facility in the Ottoway. They are seeking an experienced customer service representative to join their production department. **What the role entails**: - Create Products adhering to the standard coding conventions - Generate MOR’s (Manufacturing Order Requests) and BOM’s (Bill of Materials)...


  • Adelaide CBD, Australia Uniting Communities Full time

    **Uniting Communities** has an exciting casual position available within our **Concierge Services** team. The **Concierge **team is responsible for providing exceptional corporate and accommodation customer service assistance to guests/clients/customers/visitors and residents of UCity. The Concierge team are vital to the smooth operations of many of the...

  • Turnaround Supervisor

    7 months ago


    Adelaide CBD, Australia Hertz Australia Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...

  • Turnaround Supervisor

    7 months ago


    Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...


  • Adelaide CBD, Australia Hilton Full time

    **Are you a Food and Beverage superstar looking for the next step in your career? Hilton Adelaide is looking for you!** Supervisors needed to support the Conference and Events Department in executing superior customer service and organisation in. **Hourly rate option of $25.0081 -$50.0163** **Salary Option $61,200** **What will I be doing?** As a Food...


  • Adelaide, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time

    **Department of Human Services** **Job reference**: 621521 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Role Highlights** - Contribute to making South Australia a great place to live - Make a difference for South Australians - We value people who have curiosity, passion and desire for continuous...

  • Supervisor - Bars

    6 days ago


    Adelaide CBD, Australia Hilton Full time

    **Are you a Food and Beverage Superstar looking for the next step in your career? Hilton Adelaide is looking for you!** Supervisor needed to take the Collins Bar and the Lobby Lounge to the next level. Show your creative side and lead the team to excellence. **Hourly rate option of $25.0081 -$50.0163** **Salary Option $61,200** **What will I be...


  • Adelaide CBD, Australia Lidums Dental Full time

    **THIS IS YOUR DREAM ROLE!** - ** Energetic people person and clinical problem solver**: - ** Suit someone with Dental/Medical experience in a senior role**: - ** Supervision of the Clinicians to ensure business goals are achieved** **About The Role**: As **Clinical Services Supervisor** you are responsible for the complete management, performance and...


  • Adelaide CBD, Australia Hilton Full time

    A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **Hourly rate of $23.9078 to $41.8386** **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for...


  • Adelaide CBD, Australia Hilton Full time

    **Are you a Food and Beverage superstar looking for the next step in your career? Hilton Adelaide is looking for you!** Supervisor needed to support the Coal Cellar and Grill restaurant and Bars **Hourly rate option of $25.0081 -$50.0163** **Salary Option $61,200** **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for...


  • Adelaide CBD, Australia Hilton Full time

    **Are you a Food and Beverage superstar looking for the next step in your career? Hilton Adelaide is looking for you!** Supervisor needed to support the Coal Cellar and Grill restaurant and Bars **Hourly rate option of $26.4461 -$52.8921** **What will I be doing?** As a **Restaurant and Bars** Supervisor, you are responsible for supervising operations of...


  • Adelaide CBD, Australia Maxima Full time

    Stable hours - no night or weekend work - All training provided and paid for - No study debt - Gateway into a secure career Considering an administration career but not sure where to start? Complete an entry-level traineeship through Maxima at one of our Host Employers today! Throughout these 18-month traineeships you will receive on-the-job training and...


  • Adelaide CBD, Australia Career Boss Full time

    Our valued client is a custom builder of residential apartments and luxury homes based in the Adelaide CBD. They are looking to bring aboard an experienced and enthusiastic Residential Construction Supervisor to join their team. **To be considered for the role you must have/obtain** - Current supervisor’s license. - Minimum of 3 years’ experience in...

  • Stores Supervisor

    5 days ago


    Adelaide CBD, Australia Maxima Full time

    This is a great opportunity for an experienced Stores Supervisor to gain work with a Not for profit company making a difference. The position is ongoing with set hours Monday - Friday and a brilliant team environment. **Key Responsibilities**: - Manage inwards / Outwards goods and dispatch process including picking and packing. - Schedule and ensure...

  • Gym Supervisor

    6 hours ago


    Adelaide CBD, Australia Maxima Full time

    We are looking for a Gym Supervisor to join their team for up to 12+ months. This role is an exciting opportunity to lead, inspire and contribute to the team. This is a high profile community facility that provides state of the art aquatic, fitness, sports, café and crèche facilities. **The Role** This amazing opportunity is on offer as a contract or...


  • Adelaide CBD, Australia Miller Apartments & Franklin Apartments Full time

    Award winning and Central CBD Properties, Miller Apartments & Franklin Apartments are seeking an enthusiastic Housekeeping supervisor/Room Attendant to join our dynamic team. Applicants will need to possess the following to be successful: - Must have current drivers license - Must be available over a 7 day roster. - Availability to work during the day,...

  • Clinical Supervisor

    5 days ago


    Adelaide CBD, Australia SA Government -DEPARTMENT FOR CORRECTIONAL SERVICES Full time

    **Department for Correctional Services** **Job reference**: 509579 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **About the Department for Correctional Services** The Department employs approximately 2,000 staff and has responsibility for nine prisons and sixteen Community Correctional offices...


  • Adelaide CBD, Australia Hickinbotham Group Full time

    Hickinbotham Group, South Australia's premier residential building and development organisation with a longstanding reputation for excellence, is seeking a Construction Supervisor to join our high performing team in our contemporary office conveniently located near the Adelaide CBD. At Hickinbotham, we maintain a high energy, professional workplace...