Payroll Operations Specialist

7 months ago

Melbourne, Australia Australian Unity Full time

**Join us and let’s make a bigger difference together.**

It’s an exciting time to be joining Australian Unity - we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community value. Australian Unity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Established in 1840, we’re Australia’s first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to **Help People to Thrive**.

**Your New Role**:
The role will be working in the Payroll Team supporting our fortnightly payrun with a focus on our EA covered workforce. You will be managing the day-to-day payroll activities, including assisting with new starters, wage queries, processing retrospective payments, processing terminations and regular and ad-hoc reporting requests. Provide feedback on opportunities as well as implement improvements to the payroll processes.

You will provide responsive, accurate employee services on payroll matters, resolving enquiries and assisting in identifying payroll errors. You will also be involved in implementing corrective actions and improvement opportunities where required to ensure employee payments are processed accurately and in line with our obligations. This role will allow you to make a tangible impact on the business and will develop your skills managing the end-to-end payment processes.
- Completing new starter and terminations set up and processing
- Supporting the production of the fortnightly payroll, performing checks, reconciliations, and dispersals.
- Processing pay corrections and out of cycle payment runs
- Interprets and advises on payroll related acts, awards, agreements, policies, and procedures
- Providing customer service to our employees via ticket resolution management system and phone rosters
- Champion continuous improvement within the team
- Build strong relationships within the wider P&C team and with our stakeholders

**About You**:

- Degree qualification preferable combined with specialist training and substantial relevant payroll experience
- Extensive experience working in a complex payroll environment within a large organization
- Knowledge of STP, Income Tax, PAYG, Workers Compensation, EA agreements and awards
- Demonstrated knowledge in coordinating and managing the delivery of pay processing with a demonstrated ability to provide professional advice that provides reliable services to our customers
- Current understanding of relevant legislation
- Significant proven ability to establish and maintain strong working relationships with vendors, customers, and stakeholders
- Highly developed interpersonal, communication, presentation and relationship building skills, gained through experience working with staff at all levels of a large organization

**Your Benefits**:
You will enjoy a range of great employee benefits and rewards including:

- Competitive remuneration
- Flexible working arrangements including work-from-home days with a real work-life balance
- A range of attractive product and service discounts from Australian Unity’s Retail and Wealth Management portfolio - including health insurance and banking products
- Supported Learning and Career Development program
- Available access to LinkedIn Learning courses through our great Learning platform
- Additional paid Wellbeing and Community Volunteer Days yearly

**What Makes Us, Us**

Putting people first is not just something we say, it's what we do. We care for our people so they can care for themselves and our customers. We stay true to our values (Bold, Warm, Honest), we work hard because it matters and we work well together - collaborating, encouraging and even managing to have some fun.

At Australian Unity we do the right thing and we expect the same from others. Being a member-owned company, means we're focused on our members and customers, not shareholder returns. Our purpose to Help People to Thrive, drives us to make a real difference, every day, big and small. We are passionate about improving the wellbeing of all Australians and about making a positive difference.

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