Payroll Operations Lead

5 months ago

Melbourne, Australia Australian Unity Full time

**Join us and let’s make a bigger difference together.**

It’s an exciting time to be joining Australian Unity - we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community value. Australian Unity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Established in 1840, we’re Australia’s first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to Help People to Thrive.

**Your New Role**:
The role is primarily responsible for overseeing and materially enhancing the end-to-end payroll process for both salaried and hourly paid employees. Payroll accuracy and operational efficiency are the two key measurable goals for this role therefore, utilising leading practice technology solutions to achieve these goals is paramount for demonstrable success.

By implementing and managing a contemporary, best-practice payroll life cycle this position is required to play a visible role to ensure strong collaboration with cross-functional teams to enhance payroll efficiencies, streamline workflows, and implement transformative change in payroll services. You will drive operational excellence and take the lead role in ensuring seamless transitions which will be underpinned by your existing SAP SuccessFactors expertise.

**Your New Role Looks Like This**:

- Implement continuous improvement initiatives to enhance payroll services including design, implementation, and management of a contemporary, best-practice payroll life cycle.
- Develop and execute complex payroll transformation programs across a national landscape.
- Identify and own opportunities for process improvement, automation, and digitization managing to implementation.
- Sponsor change management plans to ensure successful adoption and sustainability of new payroll processes.
- Lead a team of Payroll Specialists to ensure on-time payments across numerous entities and Enterprise Agreements.
- Ensure the team’s seamless delivery of Group pay processing in line with applicable payroll laws, regulations, and internal policies.
- Educate the team on changes to Income Tax, FBT, PAYG, Workers Compensation, Enterprise Agreements and Awards, HR practices and timesheet management.
- Role model the aspired Leadership behaviours to develop and retain high quality team members aligned to the Australian Unity culture.
- Partner and collaborate across functions to deliver on key strategic initiatives and drive customer obsession.
- Manage people processes, risk management frameworks, and your responsible workforce resources, including effective management of FTE budgets.

**About You**:

- Proven understanding and a minimum 3 years’ experience with SAP SuccessFactors Employee Central (EC), EC Payroll and EC Time Off.
- Working knowledge of UKG Workforce Dimensions.
- Degree qualification combined with specialist training and substantial relevant payroll experience.
- Significant experience working on complex payroll transformation programs
- Substantial, relevant, and up to date knowledge in Income Tax, FBT, PAYG, Workers Compensation, EA agreements and awards, and HR practices.
- Proven ability to lead a complex payroll program such as transitioning in an acquired business.
- Experience in effective process mapping, improvement opportunities.
- Proven ability to establish and maintain strong working relationships with vendors, customers and stakeholders.
- Demonstrated leadership ability to create a constructive culture and coach, manage and support a team to success.

**Your Benefits**:
You will enjoy a range of great employee benefits and rewards including:

- Competitive Remuneration and Incentive Program
- A range of attractive product and service discounts from Australian Unity’s Retail and Wealth Management portfolio - including health insurance and banking products
- Supported Learning and Career Development program
- Flexible Working Arrangements including Work-From-Home days with a real work-life balance
- Available access to LinkedIn Learning courses through our great Learning platform
- Additional paid Wellbeing and Community Volunteer Days yearly

**What Makes Us, Us**

Putting people first is not just something we say, it's what we do. We care for our people so they can care for themselves and our customers. We stay true to our values (Bold, Warm, Honest), we work hard because it matters and we work well together - collaborating, encouraging and even managing to have some fun.

At Australian Unity we do the right thing and we expect the same from others. Being a member-owned company, means we're focused on our members and customers, not

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