Current jobs related to Manager - Regional Services, Victorian Civil and - Melbourne - Court Services Victoria

  • Regional Administrative Officer, Victorian Civil

    3 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal (VCAT) Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time / Ongoing Organisation: Victorian Civil and Administrative Tribunal (VCAT) **Salary**: $74,580 - $90,558 Occupation: Customer Service/Call Centre Reference: VG/VT0142A - Opportunity to join the team at the VCAT community based venue in Frankston. - Regional Administrative Officer, VPS3,...

  • Service Support Officer

    4 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal (VCAT) Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time / Ongoing, full time Organisation: Victorian Civil and Administrative Tribunal (VCAT) **Salary**: $56,271 - $72,262 Occupation: Administration/Secretarial Reference: VG/VG/VCAT/VT0144 - Opportunity to join the VCAT Team at our community-based venue in Bundoora - Ongoing, Full Time, VPS...

  • Service Leader, Victorian Civil and Administrative

    4 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Civil and Administrative Tribunal **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/VT0095A - Flexible work location - Work from home and from our CBD office (as required) - No two days are the same - work with a variety of different internal and...

  • Koori Engagement Manager, Victorian Civil and

    3 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal Full time

    Location: Melbourne | CBD Job type: Full time / 12 months Organisation: Victorian Civil and Administrative Tribunal **Salary**: $129,379 - $173,138 Occupation: Aboriginal and Torres Strait Islander services Reference: VG/VT0015B - Full Time, Fixed term (12 months), VPG grade 6 position - In this VPS 6 role, you will build and strengthen strategic...

  • Deputy Registrar, Victorian Civil and

    3 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal (VCAT) Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Civil and Administrative Tribunal (VCAT) **Salary**: $92,332 - $104,762 Occupation: Legal Reference: VG/VT0096B - We are seeking a Deputy Registrar to join our Division to lead a team of staff and leaders responsible for the management of files from start to finish **About Us** The...

  • Service Officer X 4, Victorian Civil and

    4 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal Full time

    Location: Melbourne | CBD Job type: Other / 1 x Ongoing,3 x Fixed term (to 30.6.24 & 30.6.25) Organisation: Victorian Civil and Administrative Tribunal **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/VT1856_VT2078_VT2084 - Service Officer VPS2 in VCAT Service Delivery Group’s Contact Centre - Work location: Hybrid...

  • Service Officer X 3, Victorian Civil and

    4 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal Full time

    Location: Melbourne | CBD Job type: Other / 1 x Ongoing,2 x Fixed term (to 30.6.24 & 30.6.25) Organisation: Victorian Civil and Administrative Tribunal **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/VT1856_VT2078_VT2084 - Service Officer VPS2 in VCAT Service Delivery Group’s Contact Centre - Work location: Hybrid...

  • Facilities Officer X 2, Victorian Civil and

    4 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal (VCAT) Full time

    Location: Melbourne | CBD Job type: Full time / 1x Fixed Term - 6 Month & 1x Fixed Term - 12 Month Organisation: Victorian Civil and Administrative Tribunal (VCAT) **Salary**: $56,271 - $72,262 Occupation: Facilities Management Reference: VG/VT0241_VT0245B - 2 x Full-time, VPS 2 positions - 1 x Fixed Term - 6 Month position & 1 x Fixed Term - 12 Month...

  • Regional Services Manager, Victorian Civil and

    3 months ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    An exciting job share opportunity has arisen for a manager within VCAT's Regional Services Team. Working 3 days a week, you will lead a dynamic team who work from multiple metropolitan and regional venues across Victoria. Reporting to the Senior Manager, Community Access Services, you will support and develop VCAT's Regional Services Team in the provision of...

  • Case Officer, Victorian Civil and Administrative

    4 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal (VCAT) Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Civil and Administrative Tribunal (VCAT) **Salary**: $74,580 - $90,558 Occupation: Customer Service/Call Centre Reference: VG/VT0036 - Ongoing, full-time, VPS 3 position VCAT is seeking a service oriented, highly organised Case Officer to work as part of a team within our Human...

  • Member Support Officer, Victorian Civil and

    3 months ago

    Melbourne, Australia Victorian Civil and Administrative Tribunal (VCAT) Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Civil and Administrative Tribunal (VCAT) **Salary**: $56,271 - $72,262 Occupation: Administration/Secretarial Reference: VG/VT2158 - With a keen eye for detail you will provide invaluable administrative support to VCAT members - Fast paced varied role with opportunity to work with a...

  • Support Services Manager, Victorian Civil and

    3 months ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    About Us The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier,...

  • Facilities Officer, Victorian Civil and

    3 months ago

    Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Court Services Victoria **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/VT2142A - Victoria's busiest tribunal is seeking customer focused and suitably experienced Facilities Officer - Ongoing opportunity working in a dynamic environment with a talented team...

  • Regional Manager

    3 days ago

    Melbourne, Victoria, Australia Victorian Government Full time

    {"About the Role": "An exciting opportunity exists for a highly skilled senior leader to join the Victorian Government as a Regional Manager in the Quality Assessment and Regulation Division (QARD).The successful candidate will be responsible for the strategic overview and managerial oversight of the supervision of the two Area teams within the South Eastern...

  • Regional Manager

    3 days ago

    Melbourne, Victoria, Australia Victorian Government Full time

    About the RoleAn exciting opportunity exists for a highly skilled senior leader who will be responsible for the strategic overview and managerial oversight of the supervision of the two Area teams within the South Eastern Victoria Region in QARD.This large regional team comprises Area Managers, authorised officers and support staff who assess and rate...

  • Counter Services Coordinator, Victorian Civil and

    5 months ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    About us Currently the busiest Tribunal in Australia, VCAT serves the community by resolving civil and administrative disputes and making decisions in human rights and guardianship cases. VCAT services a diverse range of Victorian disputes, from residential tenancy matters to complex building and property and human rights matters, which have a deep reach...

  • Team Leader, Civil Division

    3 months ago

    Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Court Services Victoria **Salary**: $73,842 - $89,661 Occupation: Legal Reference: VG/VT2164D - Exciting leadership opportunity to help build the VCAT of the future - People leadership and management of a large team in a complex registry environment - Demonstrated experience in implementing...

  • Service Officer, Victorian Civil and Administrative

    4 months ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    About Us The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier,...

  • Support Officer, Victorian Civil and Administrative

    4 months ago

    Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Court Services Victoria **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/VT2142A - Victoria's busiest tribunal is seeking customer focused and suitably experienced Support Officer - Ongoing opportunity working in a dynamic environment with a talented team of...

  • Service Leader, Victorian Civil and Administrative

    4 months ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    About the role - Lead a team of Service Officers and Team Leaders, who provide procedural and process information to VCAT users. - Coach and develop staff in a constantly evolving, high volume Contact Centre environment. - Create, design and improve processes that help Victorian's access information about VCAT's role and processes. The Service Leader role...

Manager - Regional Services, Victorian Civil and

4 months ago

Melbourne, Australia Court Services Victoria Full time

Location: Melbourne | CBD

Job type: Part time / until 30 January 2024

Organisation: Court Services Victoria

**Salary**: $90,067 - $102,192

Occupation: Customer Service/Call Centre

Reference: VG/VT2343G
- 12 month Fixed Term Contract - Job Share (0.6 FTE - 3 days per week)

**About the role**

An exciting job share opportunity has arisen for a manager within VCAT's Regional Services Team. Working 3 days a week, you will lead a dynamic team who work from multiple metropolitan and regional venues across Victoria.

Reporting to the Manager, Community Access Services, you will support and develop VCAT's Regional Services Team in the provision of accessible services to the Victorian community. You will ensure that VCAT's venues are resourced to conduct in-person and remote hearings, as well as providing assistance to members of the public who attend our venues. This is a demanding and challenging role in a unique service delivery environment.

You will be joining VCAT at an exciting time as we work through our service transformation project delivering enhanced digital service and building an empowered and capable workforce who are receptive and ready for change.

Duties include:

- Manage a team of staff working at VCAT venues across metropolitan and regional Victoria
- Manage resource requirements and allocate staff across all venues as required
- Handle escalations and resolve issues to support the delivery of VCAT community service functions
- Travel to VCAT venues to provide support to your team and VCAT users
- Work closely with a wide stakeholder group across VCAT and Court Services Victoria
- Develop and implement improvement initiatives to enhance the provision of VCAT services

**About you**
- Experience in managing people across multiple locations, providing face-to-face and remote support to your team
- Demonstrated experience in a dynamic service delivery environment
- An ability to ‘think on your feet' and quickly resolve any issues that may arise
- Previous experience in developing activities to deliver process/service improvements
- Demonstrated experience in successfully working with and influencing senior staff and stakeholders

**How to apply**
- resume
- a short covering letter

**VCAT Contact**:
Beverley Beadling - Manager, Community Access Services

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

Employees of Court Services Victoria are required to comply with any applicable government pandemic order, as well as any policy implemented by Court Services Victoria, in relation to mandatory vaccinations against COVID-19. It is a condition of any offer of employment that applicants for vacant roles with Court Services Victoria agree to comply with any applicable pandemic order or policy regarding mandatory vaccinations.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.