Receptionist/facilities Support

7 months ago


Melbourne, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As the Receptionist, you’ll be representing JLL as well as our global, life-sciences client on-site by creating a welcoming yet professional image. You will be based at Reception and be first point of contact for various stakeholders, demonstrating a client centric and comprehensive customer service approach is essential to deliver successful outcomes. You will also assist with some Facilities tasks.

This role is based in Mulgrave.

**An Overview of the role**:
Provide superior customer service, exceeding the on-site client expectations
Maintain effective relationships across various organisational levels
Assist in financial process to ensure all financial management requirements are completed in a timely and accurate manner
Responsible for invoice and payment process for vendors
Procurement and vendor management
Assist in the day-to-day site operations, providing support to the wider facilities team on-site
Ensure the provision of a safe working environment
Support the implementation and management of risk management programs
Adhere to JLL business conduct through ensuring compliance with firm guidelines, procedures and strategies

**Sounds like you? This is what we are looking for**:
Friendly, pleasant and energetic personality
Client-centric, enjoys and prioritises customer service
Proficient user of MS Office
Demonstrated initiative within the workplace
Strong team player
Excellent communication skills
Prior experience in facilities, property management, hospitality or related would be advantageous

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



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