Service Desk Team Leader

Job Title: IT Service Desk Team LeaderAbout the Role:We are seeking an experienced IT Service Desk Team Leader to manage the day-to-day operations of our centralised IT Service Desk, located in our global head office in South Brisbane. The successful candidate will oversee and ensure the delivery of technology support services and operations, allowing end...

Rare opportunity to join an enterprise environment as the IT Service Desk Team Leader. This role, manages a team of IT client service officers who are responsible for our Incident Management and Service Request practices, providing excellent customer service, prompt and accurate client responses, proactively managing adherence to agreed service levels and...

About the RoleWe are seeking an experienced IT Service Desk Team Leader to join our team in Brisbane. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our centralised IT Service Desk.Key ResponsibilitiesManage the day-to-day operations of the IT Service Desk, ensuring efficient and effective delivery of...

Information Technology Brisbane Full Time Icon Group Icon is Australia’s largest and fastest growing integrated cancer care provider with an emerging presence in New Zealand, England, Singapore, and China. The Group brings together all aspects of care from day oncology to radiation oncology, chemotherapy compounding and pharmacy services for the benefit...

Job Title:IT Service Desk Team LeaderIcon Group is a leading cancer care provider with a presence in Australia, New Zealand, England, Singapore, and China. As the IT Service Desk Team Leader, you will be responsible for managing the day-to-day operations of our centralized IT Service Desk.Key Responsibilities:Ensure the IT Service Desk team is efficiently...

**The role**: You will proactively, professionally and regularly with the clinical information systems unit customer base and provide timely, accurate and high-quality information that supports clinical service delivery, process improvement and decision making. **Other key responsibilities include**: - Adhere to defined service quality standards, health...

About the RoleWe are seeking an experienced IT Service Desk Team Leader to join our team at Icon Group. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our centralized IT Service Desk, located in our global head office in South Brisbane.Key ResponsibilitiesEnsure the team is efficiently and effectively...

Are you passionate about providing excellent customer service and technical support? Do you want to work in a dynamic and fast-paced environment that supports the work of the Queensland Parliament? If so, we have an exciting opportunity for you! About us The Parliamentary Service is established to provide a range of procedural, administrative and support...

About us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and...

**Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....

**Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....

The service desk is the first point of contact for resolving incidents and providing ICT services to both internal and external clients. The ICT service delivery team relies on established processes to ensure the consistent and reliable delivery of services for QRO. **Your typical day as a Team Lead, ICT Service Desk may include**: - Providing leadership,...

At Icon Group, we are seeking a highly skilled and experienced IT Service Desk Team Leader to join our global head office in South Brisbane. As a key member of our technology team, you will be responsible for managing the day-to-day operations of our centralised IT Service Desk.The successful candidate will have a proven track record of leadership experience...

Our client is a mid size government organisation, seeking a team leader to lead the service desk team. As the Team Leader you'll play a pivotal role in ensuring that IT Service Desk operates seamlessly, delivering top-notch technical support and client services that align with our business objectives **Key Responsibilities**: - Lead and manage the IT...

State Government | 12 month contract + extension - Brisbane CBD | Immediate Start | $71.67 per hour + super - Public Sector People_ are seeking an experienced Service Desk Team Lead. You will play a key role in leading a team of Service Desk analysts and will be responsible for overseeing the day-to-day operation of the IT Service Desk. We are looking for...

About the RoleThis is an exciting opportunity to lead a dedicated team of IT professionals in managing the day-to-day operations of the IT Service Desk. As the Service Desk Manager, you will be responsible for ensuring the efficient and effective delivery of IT support services across the public sector.Key ResponsibilitiesLeadership & Supervision: Manage and...

**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...

**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...

Icon Group, Australia's largest dedicated provider of cancer care, is seeking an IT Service Desk Team Leader to manage the day-to-day operations of our centralised IT Service Desk.This permanent full-time role is critical to oversee and ensure the delivery of technology support services and operations so that end users can focus on what matters most – the...

**Information Technology** **Brisbane** **Full Time** **Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a hybrid of Office (South Brisbane) and WFH...