Service Desk Team Leader

Are you passionate about providing excellent customer service and technical support? Do you want to work in a dynamic and fast-paced environment that supports the work of the Queensland Parliament? If so, we have an exciting opportunity for you! About us The Parliamentary Service is established to provide a range of procedural, administrative and support...

About us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and...

**Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....

**Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....

The service desk is the first point of contact for resolving incidents and providing ICT services to both internal and external clients. The ICT service delivery team relies on established processes to ensure the consistent and reliable delivery of services for QRO. **Your typical day as a Team Lead, ICT Service Desk may include**: - Providing leadership,...

u&u Recruitment Partners are proud to be partnering with one of Queensland's largest Government Departments to recruit an experienced Service Desk Team Lead. This is an initial 6-month day rate contract with likely extensions based in Brisbane CBD. As the Service Desk Lead, you will have or be able to demonstrate: Well organised, positive attitude and high...

**Job Category**:Help Desk & IT Support (Information & Communication Technology)**Job Type (PT / FT)**:Full Time**Job Location**:Brisbane**Contract Type**:Permanent**About us**: Titan ICT is an Australian-owned company specialising in strategic ICT advice, systems integration and technical support services. With a proud record of delivery since 2003, we have...

Our client is a mid size government organisation, seeking a team leader to lead the service desk team. As the Team Leader you'll play a pivotal role in ensuring that IT Service Desk operates seamlessly, delivering top-notch technical support and client services that align with our business objectives **Key Responsibilities**: - Lead and manage the IT...

State Government | 12 month contract + extension - Brisbane CBD | Immediate Start | $71.67 per hour + super - Public Sector People_ are seeking an experienced Service Desk Team Lead. You will play a key role in leading a team of Service Desk analysts and will be responsible for overseeing the day-to-day operation of the IT Service Desk. We are looking for...

**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...

**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...

**Information Technology** **Brisbane** **Full Time** **Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a hybrid of Office (South Brisbane) and WFH...

**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. This is an...

An exciting opportunity to be part of a large Federal Governemnt Organisation **Your new company** Hays Technology are currently partnered with a well-established Federal Government Client to appoint an experienced Business Systems Service Desk Manager to a 6-month contract **Your new role** As the Service Desk Manager, you will play a pivotal role in...

**Permanent Full time role**: - **Brisbane location** Eden Ritchie are seeking a Team Leader FixIT to lead and manage our Corporate IT Service Desk team, ensuring the delivery of technical support and client services, and supporting team members through change, fostering a high-performing team with a client focus, and developing staff capabilities **Key...

Local council on the hunt for a Service Desk Analyst for an initial 6-month contract **Your n**ew company** Hays have partnered with a thriving local council, based in Brisbane's CBD, to appoint an enthusiastic Service Desk Analyst to an initial 6-month contract. As one of Brisbane's biggest employers, and with a strong chance of contract extension, this...

Clicks IT Recruitment is currently working with a government department based in the Brisbane CBD. They are responsible for providing front line IT services to a range of other government departments. Internally, they have dedicated teams providing support across Level 1-3. Currently they are looking for 2 **Service Desk Analysts** to join their Level 1-2...

**KEY RESPONSIBILITIES**: - **Service Desk Experience**: Utilize your service desk experience to promptly address and resolve technical issues raised by end-users. - **User Access Management**: Complete user access requests to various systems, ensuring security and compliance standards are maintained. - **ITIL Processes**: Follow ITIL processes in service...

**About the business**: Technology business that is NOT an MSP or Consultancy which operates nationally, have a unique and business-critical service offering which they provide. They have grown YoY (before and over COVID) and treat their staff as individuals over numbers. They are based within 5kms outside the CBD. This business is a NFP organization and...

**About the business**: Technology business that is NOT an MSP or Consultancy which operates nationally, have a unique and business-critical service offering which they provide. They have grown YoY (before and over COVID) and treat their staff as individuals over numbers. They are based within 5kms outside the CBD. This business is a NFP organization and...