Team Leader
5 months ago
Our client is a mid size government organisation, seeking a team leader to lead the service desk team.
As the Team Leader you'll play a pivotal role in ensuring that IT Service Desk operates seamlessly, delivering top-notch technical support and client services that align with our business objectives
**Key Responsibilities**:
- Lead and manage the IT Service Desk team to ensure prompt, effective, and client-centric services.
- Foster a culture of excellence and client focus within the team, nurturing talent and managing performance.
- Oversee the Service Desk queue, ensuring timely resolution of all incidents and requests.
- Take charge of high-priority incidents, ensuring swift resolution within SLA timeframes.
- Drive strategic initiatives to enhance existing processes and policies, delivering top-quality support for an exceptional customer experience.
- Act as the face of the IT Service Desk, representing us at internal and external forums.
**Success Criteria**: To thrive in this role, you'll need to demonstrate:
- Proficiency in desktop technologies such as Windows 11, Microsoft O365, Active Directory, and desktop cybersecurity tools.
- Familiarity with Service Desk management tools like Service Now.
- Strong leadership skills and the ability to build and motivate a high-performing team.
- Excellent communication skills, essential for interacting with stakeholders at all levels.
Your interest in this role will be treated with the strictest confidence
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Team leader
3 months ago
Brisbane, Australia 309 FLSmidth Pty. Ltd. Full timeExperience and understanding of Mechanical Assembly Line Processes Proven ability to lead a team in same, or similar industry As team leader you are responsible for guiding, directing, and managing a group of employees within FLSmidth Exciters. The role of a team leader encompasses a mix of leadership, coordination, and support functions, focusing on team...
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Team leader
3 months ago
Brisbane, Australia 309 FLSmidth Pty. Ltd. Full timeExperience and understanding of Mechanical Assembly Line ProcessesProven ability to lead a team in same, or similar industryAs team leader you are responsible for guiding, directing, and managing a group of employees within FLSmidth Exciters. The role of a team leader encompasses a mix of leadership, coordination, and support functions, focusing on team...
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Team Leader
5 months ago
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Team Leader
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Team Leader
1 month ago
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Team Leader
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Team Leader
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Team Leader
5 months ago
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Team Leader
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Team Leader
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Team Leader
1 month ago
Brisbane, Queensland, Australia Woolworths Full timeUnlock Your Potential as a Team LeaderAt Woolworths Group, we're committed to creating a better tomorrow for our customers, communities, and team members. As a Team Leader, you'll play a vital role in driving our success by leading, coaching, and mentoring your team to achieve exceptional results.About the RoleThis is a full-time permanent position, Monday...
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Clinical Team Leader
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Team Leader
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