Medical Receptionist

6 months ago

Hornsby, Australia I-MED Full time

**Job Opportunity**: Dual role - Medical Receptionist/Contact Centre Agent 
Are you a multitasking superstar with a passion for healthcare and exceptional customer service? Look no further We have an exciting opportunity for a Dual Role - Medical Receptionist/Contact Centre Agent to join our team at I-MED Radiology Hornsby with occassional travel to our Chatswood clinic. The position is a full time, permanent position with 7.5 hour shifts scheduled Monday - Friday between the core hours of 6:45am-9pm.

**About Us**:
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

**Role Overview**:
As a Dual Role - Medical Receptionist and Contact Centre Agent, you'll be the friendly face at our clinic reception desk and the voice on the other end of the phone. Your responsibilities will include:
**Medical Receptionist Duties**:

- Greet patients warmly and create a welcoming atmosphere.
- Efficiently manage appointment bookings, cancellations, and rescheduling.
- Handle patient inquiries, ensuring accurate information is provided.
- Maintain patient records and assist with administrative tasks.
- Collaborate with our clinical team to ensure smooth clinic operations.

**Contact Centre Agent Duties**:

- Answer incoming calls promptly and professionally.
- Assist patients with general inquiries, appointment confirmations, and follow-ups.
- Provide empathetic support and guidance during phone interactions.
- Document call details accurately in our system.
- Collaborate with other contact centre agents to meet service level targets.

**Qualifications and Skills**:

- Excellent communication skills (both verbal and written).
- Ability to multitask effectively in a fast-paced environment.
- Prior experience in medical reception or call centre roles is advantageous.

**Desired Traits**:

- Empathy and patience when dealing with patients over the phone.
- Strong organizational skills to manage both reception and call centre responsibilities.
- Flexibility to adapt to changing priorities.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for growth within our expanding healthcare network.
- Supportive team environment.

Join our team and be part of something meaningful

  • Medical Receptionist

    6 months ago

    Hornsby, Australia I-MED Full time

    About this role Job Opportunity: Dual role - Medical Receptionist/Contact Centre Agent  Are you a multitasking superstar with a passion for healthcare and exceptional customer service? Look no further! We have an exciting opportunity for a Dual Role - Medical Receptionist/Contact Centre Agent to join our team at I-MED Radiology Hornsby with...

  • Experienced Medical Receptionist/administrator

    6 months ago

    Hornsby, Australia Hornsby Medical Specialists Full time

    We are seeking a highly experienced and skilled specialists' medical receptionist to join our team at a busy multi-specialist practice. This role is for approximately 2-3 days per week with the requirement for sick cover and leave cover as required. Essential criteria: Minimum 1-2 years experience working for a physician or surgeon Proficiency in the use...

  • Medical Receptionist

    2 months ago

    Hornsby, Australia I-MED Full time

    The role is a full time position working Monday to Friday, with 8 hour shifts between 7am - 9pm. **Role Overview**: As a Medical Receptionist, you will be the first point of contact for our patients both in person and with shifts in our on-site booking hub. **Your responsibilities will include**: - Greeting patients warmly and assisting with check-in...

  • Medical Receptionist

    2 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About This Job OpportunityWe have an exciting opportunity for a Medical Receptionist/Contact Centre Agent to join our team at I-MED Radiology in Hornsby with occasional travel to our Chatswood clinic.Role Overview:This is a full-time, permanent position with 7.5 hour shifts scheduled Monday to Friday between the core hours of...

  • Medical Office Coordinator

    2 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About this roleWe have an exciting opportunity for a Dual Role - Medical Receptionist/Contact Centre Agent to join our team at I-MED Radiology Hornsby with occasional travel to our Chatswood clinic.This is a full-time, permanent position with 7.5 hour shifts scheduled Monday - Friday between the core hours of 6:45am-9pm.As a Dual Role - Medical Receptionist...

  • Medical Office Coordinator

    4 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About the RoleAt I-MED Radiology, we're seeking a highly organized and customer-focused individual to fill our Dual Role - Medical Receptionist/Contact Centre Agent position in Hornsby with occasional travel to Chatswood. This is a full-time, permanent opportunity offering a competitive salary and benefits package.Job Overview:This exciting dual role will...

  • Medical Support Coordinator

    4 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About this roleWe have an exciting opportunity for a Medical Support Coordinator to join our team at I-MED Radiology Network.This is a full-time, permanent position with 7.5 hour shifts scheduled Monday - Friday between the core hours of 6:45am-9pm. The successful candidate will be working in our Hornsby clinic with occasional travel to Chatswood.Role...

  • Medical Office Coordinator

    3 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About this roleWe are seeking a highly organized and efficient Medical Office Coordinator to join our team at I-MED Radiology. The successful candidate will have excellent communication skills and the ability to multitask in a fast-paced environment.Role OverviewThis is a unique opportunity for a Dual Role - Medical Receptionist/Contact Centre Agent to work...

  • Clinic Receptionist Hornsby

    3 months ago

    Hornsby, Australia SILK Laser Clinics Full time

    A bit about us SILK Laser Clinics Australia stands as the destination for Laser, Skin, Injectables, and Body treatments. A proud part of the Wesfarmers' Medi-Aesthetics Group, our esteemed portfolio includes renowned brands such as Australian Skin Clinics and Eden Laser Clinics. Our reputation in the aesthetics industry is built on a foundation of...

  • Clinic Receptionist Hornsby

    6 months ago

    Hornsby, Australia SILK Laser Clinics Full time

    A bit about us SILK Laser Clinics Australia stands as the destination for Laser, Skin, Injectables, and Body treatments. A proud part of the Wesfarmers' Medi-Aesthetics Group, our esteemed portfolio includes renowned brands such as Australian Skin Clinics and Eden Laser Clinics. Our reputation in the aesthetics industry is built on a foundation of...

  • Healthcare Multitasker

    3 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    At I-MED Radiology Network, we're seeking a highly skilled and adaptable individual to fill the role of Medical Receptionist/Contact Centre Agent. This is an exciting opportunity for a professional who thrives in fast-paced environments and possesses excellent communication skills.About the RoleThis dual-role position combines the responsibilities of a...

  • Multifaceted Healthcare Professional

    3 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About I-MED Radiology NetworkWe're a team of over 4,000 people working together to help save lives and reduce uncertainty.Job OverviewThis is a full-time permanent position with 7.5 hour shifts scheduled Monday - Friday between 6:45am-9pm at our Hornsby clinic with occasional travel to Chatswood.Responsibilities:As a Dual Role Medical Receptionist and...

  • Multifaceted Healthcare Professional

    4 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About this OpportunityWe are seeking a highly skilled and organized individual to fill the role of Dual Role Medical Receptionist at I-MED Radiology Network.Key Responsibilities:Greet patients warmly and create a welcoming atmosphere in our clinic reception area.Manage appointment bookings, cancellations, and rescheduling efficiently to ensure seamless...

  • Dedicated Healthcare Multitasker

    4 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About this roleWe are seeking a highly skilled and organized individual to fill the position of Medical Receptionist/Contact Centre Agent at I-MED Radiology Hornsby with occasional travel to Chatswood clinic.This is a full-time, permanent role with 7.5 hour shifts scheduled Monday - Friday between 6:45am-9pm core hours.Job Overview:The successful candidate...

  • Multitasking Healthcare Support Specialist

    4 weeks ago

    Hornsby, New South Wales, Australia I-MED Full time

    About the RoleWe are seeking a Multitasking Healthcare Support Specialist to join our team at I-MED Radiology Network. As a Dual Role - Medical Receptionist/Contact Centre Agent, you will be responsible for providing exceptional customer service and administrative support in a fast-paced environment.Key Responsibilities:Greet patients warmly and create a...

  • Receptionist Office Administrator Allied Health

    2 months ago

    Hornsby, Australia Building Blocks Occupational Therapy Full time

    Building Blocks Occupational Therapy is a leading service provider on the upper North Shore of Sydney with a strong reputation for professional, quality, results-driven service. Our clients feel loved and at home from the minute they walk in the door. Our staff report that BBOT is a fun, energetic environment where staff support each other professionally...