Business Services and Improvement Manager

8 months ago


Melbourne, Australia Davidson Group Services Full time

Join as a Business Services Improvement Manager in a permanent role with a Victorian education provider.

This is a unique opportunity for an individual who is looking to move into a leadership position. As the Business Services and Improvement Manager you will be building out a team to support the operational and technology teams to provide continuous improvement across the third party and shared services providers engaged at the education provider.

**Key Responsibilities**:

- Establishing and maintaining stakeholder and supplier relationships to identify and minimise risk
- Proactively identify and manage contract risks to meet organisational obligations and achieve the planned outcomes of the contract
- Oversee contract initiation, renewal, and expiry for value for money
- Manage internal shared services with financial and administrative support
- Manage vendor performance, addressing issues promptly.
- Analyse supplier performance and lead supplier performance meetings.

**About you**:

- Proven experience working across procurement, vendor management and contract management
- Background in managing vendor relationships
- Good problem-solving abilities for requirements analysis.
- Effective communication for balancing individual needs and organisational goals.
- Understanding of financial constraints for value-for-money contracts.
- Passion for leadership and building high performing teams

If you are passionate about growing your career as a leader, please apply



  • Melbourne, Australia AustralianSuper Full time

    12-month fixed term contract - Join a fast paced and growing team with a global reach. Flexible and inclusive work environment for all At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 69666 **Department**: Insto Relationship Aus Credit Management Services **Division**: Institutional **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers...


  • Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Nursing Reference: 64642 **Working in Healthcare has never been more important or meaningful.** **Our Journey** Monash Health's Mental Health Program provides a comprehensive and broad...


  • Melbourne, Victoria, Australia Conduent Business Services Full time

    Job OverviewAs a key member of our team, you will play a crucial role in delivering exceptional services and solutions to our clients. Conduent Business Services is a leading provider of mission-critical services, working with Fortune 100 companies and over 500 governments worldwide.About the RoleThis position requires formal education and relevant expertise...


  • Melbourne, Victoria, Australia Melba Support Services Full time

    Estimated Salary: $90,000 - $120,000 per annum">About Melba Support Services">Melba has been a leading provider of support services for individuals with disabilities in Victoria for over 50 years. Our mission is to empower people to live their lives to the fullest by providing person-centered support that promotes independence, dignity, and choice.We are...


  • Melbourne, Victoria, Australia Conduent Business Services Full time

    Conduent Business Services is a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments. With a dedicated team of associates, we deliver exceptional outcomes for our clients and the millions who rely on them.This role offers a unique opportunity to make a meaningful impact and be part of a culture that...


  • Melbourne, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...


  • Melbourne, Australia Department of Employment and Workplace Relations Full time

    APS Level 4 - Adelaide SA, Brisbane QLD, Canberra ACT, Melbourne VIC - $75,996 - $81,274 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper. **The...


  • Melbourne, Australia Jemena Full time

    About the role : This opportunity will allow you to make your mark across Jemena and have you supporting the energy transition in both Victoria and New South Wales! This is an excellent opportunity for a developing or experienced professional as a Business Improvement Lead - managing and driving the delivery of cost optimisation and business...


  • Melbourne, Victoria, Australia Melba Support Services Full time

    Job Title: Business Process Improvement Lead - Disability SupportAbout Us:Melba Support Services has been supporting the Victorian community for over 50 years, providing services that enable individuals with disabilities to lead everyday lives of their choice.We are a human-rights, values-based, not-for-profit community organisation committed to delivering...


  • Melbourne, Australia Department of Employment and Workplace Relations Full time

    APS Level 5 - Adelaide SA, Brisbane QLD, Canberra ACT, Melbourne VIC - $83,908 - $89,706 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper. **The...


  • Melbourne City Centre, Australia Victorian Health Promotion Foundation Full time

    Bright and modern office in Melbourne CBD, with a hybrid-work model - Dynamic team environment within an inclusive workplace - An exciting opportunity to lead the development and implementation of VicHealth's data strategy - VicHealth is committed to ensuring appointments represent the range of lived experience in the Victorian community. Women, indigenous...


  • Melbourne, Australia Victorian Building Authority Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Building Authority **Salary**: Salary not specified Occupation: Other Reference: VG/6534-2 A fantastic ongoing opportunity to join our Consumer, Systems & Improvement team! **Permanent, full-time position** **Salary range: $117,716 to $128,897 per annum plus superannuation** **242...


  • Melbourne, Australia Melbourne Business School Full time

    Newly created leadership opportunity within a well established team - An opportunity to step up and lead the optimisation of the student experience at MBS **About Us** - At Melbourne Business School (MBS) our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the top-ranked providers of business education within the...


  • South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    Spotlight Retail Group is a leading Australian retail business, and we are seeking a skilled Business Operations Improvement Manager to join our team. This is a hybrid role with a vibrant, dynamic work environment where creativity and innovation are encouraged.About the RoleThe successful candidate will be responsible for simplifying operations and reporting...


  • Melbourne, Victoria, Australia St Vincent's Hospital Full time

    Job DescriptionWe are seeking a highly skilled Quality Improvement and Service Planning Manager to join our team at St Vincent's Hospital Melbourne.About the RoleThis strategic role is critical in optimizing the efficiency and effectiveness of the Access and Imaging Directorate by building enhanced capabilities in service planning, stakeholder engagement,...


  • Melbourne, Australia AGL Energy Full time

    Join the change. Together, we’ll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as...


  • Melbourne, Victoria, Australia Conduent Business Services Full time

    Role OverviewWe are seeking a highly skilled Senior Operations Manager to join our team at Conduent Business Services. As a key member of our operations team, you will be responsible for overseeing the performance of multiple shifts and ensuring that all teams receive fair compensation.Key ResponsibilitiesDaily Reports: Produce comprehensive daily reports on...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    Job SummaryWe are seeking a highly skilled Process Improvement Specialist to join our team at Bendigo Bank. As a key member of the Operational Excellence Function, you will play a critical role in supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise, and improving the employee experience.About...


  • Melbourne, Victoria, Australia Chandler Macleod Full time

    About the RoleAs a Business Process Improvement Specialist, you will play a crucial role in enhancing internal service delivery processes and systems to provide better experiences for clients of a government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia.The successful candidate...