Client Services Officer

3 months ago

Geelong, Australia Findex Full time

We are currently seeking talented individuals to join our team and take advantage of the incredible perks and benefits we offer. If you’re looking for a rewarding and fulfilling career that will enhance your skills and provide you with exciting opportunities, then we want to hear from you. This is a minimum 6-month maternity leave cover contract.

**Client Services Officer - Geelong and Melbourne**

Write your next chapter with Crowe where you can grow your career with us from anywhere and be empowered to work in a way that best meets your needs and those of your team and clients.

We are currently seeking talented individuals to join our team and take advantage of the incredible perks and benefits we offer. If you’re looking for a rewarding and fulfilling career that will enhance your skills and provide you with exciting opportunities, then we want to hear from you. **_This is a minimum 6-month maternity leave cover contract. _**

You’ll also work for an organisation that not only delivers to our clients but supports and cares for its employees in a flexible and dynamic way. We don’t just pay lip service to flexible working; we truly live it As a member of our team, you will enjoy:

- We offer generous compensation and benefits that include industry leading perks such as 9 day working fortnight and TOIL policies to bank up extra hours worked as leave
- Flexible work arrangements: We offer flexible working hours, remote work options and policies that support your personal and family needs.
- Work-Life Balance: We believe that a healthy work-life balance is essential for happiness and productivity. That's why we encourage our employees to take time off for rest and relaxation, and participate in fun social events throughout the year. Your wellbeing is our priority and we embrace a progressive working pattern - Read more about our compressed working week:

- Career Growth Opportunities: We provide ample opportunities for professional development and career advancement.
- Training and support that sets you up for success
- Collaborative Environment: Our workplace is built on a strong culture of teamwork and collaboration. You will get to work with like-minded individuals who are passionate about their work, clients and team and committed to achieving shared goals.

**What will your typical week look like?**
- Day to day, you will be working with a hardworking, fun team of professionals - Partners, Managers, Auditors and the Client Services Admin team. You will take ownership of complex administration tasks as outlined below. We will provide you with great tools, training and support.
- Managing client data, checking reports including timesheets, billings and expenses, preparing client service agreements. Communicating effectively and in a timely basis with Advisers, Partners and Corporate staff and ensuring exceptional client service is always provided.
- Providing diary assistance, expenses, travel bookings, compiling documents, presentations and reports. Updating the CRM system and assisting with the workflow scoping and tasking system.

**Let’s talk about you**
- Competency in Microsoft Suite, including Outlook, Teams, Words and Excel
- Excellent client and stakeholder relationship skills
- A genuine team player attitude and willingness to learn and develop
- A proactive attitude toward problem solving, learning and developing in your role
- Excellent written and verbal communication skills
- High attention to detail and excellent time management skills

**Let’s talk about our team**
- Surround yourself with a team who are committed to making a difference
- Surround yourself with people who inspire and challenge you
- Join a team that is passionate about making a difference in communities
- Work with people who are making a positive impact in their communities
- Make a difference through charitable programs and community engagement

**Who are we?**

As a top 10 global accounting network, Crowe Global has over 200 independent accounting and advisory firms in more than 145 countries.

For over 100 years, Crowe has helped make smart decisions for multinational clients working across borders. Crowe’s leaders work with governments, regulatory bodies and industry groups to shape the future of the profession worldwide. Their exceptional knowledge of business, local laws and customs provide lasting value to clients undertaking international projects.

Crowe provides global reach on a personal scale. Firms are focused on the future and the client experience, working with clients to build something valuable, substantial, and enduring. Close working relationships are at the heart of our effective service delivery.

Together with our affiliate company, Findex, we're focused on meeting the needs of businesses and the individuals within them through a collaborative approach to financial services. We pride ourselves on an integrated service offering, giving you the peace of mind that comes with knowing you

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