Aps6 IT Service Management Officer

6 months ago


Geelong, Australia DFP Recruitment Services Full time

**Job description**:
**Position Purpose**:
Are you a seasoned IT Service Management professional looking for a challenging opportunity? Our client is seeking a skilled individual to join its Service Management Office. As an APS6 IT Service Management Officer, you will play a pivotal role in operational management, specializing in one of the integrated practices such as Release Management, Change Enablement, or Problem Management, while also supporting other practices within the Service Management Office.

**Key Responsibilities**:

- Identify, document, and categorize practice work items, managing them through their entire lifecycle.
- Engage with technical owners and stakeholders to facilitate efficient resolution of practice work items.
- Report on practice operations and performance.
- Identify, develop, and implement continuous improvements to practice capability, maturity, and performance.
- Engage with and support other directorates.

***
**Essential Criteria**:

- Minimum 5 years' IT Service Management experience in an ITIL based practice.
- Experience working in high performing, collaborative team environments.
- Ability to work effectively with stakeholders, vendors, technical, and business resources.
- Strong conceptual, analytical, and problem-solving skills.
- Commitment to meeting agreed work targets and standards.
- Experience in related IT practices such as Service Desk, Software Development, or Infrastructure Management.
- Experience in technical documentation, process, or policy design.
- Familiarity with Atlassian JIRA Service Desk and/or Confluence.
- Previous experience working in Government or providing services to Government agencies.

**To apply**
As this role is within the Federal Government, applicants are required to hold Australian Citizenship in order to be considered.


  • Aps6 Project Officer

    6 months ago


    Geelong, Australia HAYS Full time

    APS6 Project Officer for a 6-month, full-time temporary assignment with the potential to extend **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government...


  • Geelong, Australia Talent International Full time

    australia greater geelong contract au$72 - au$80 per hourTalent International is searching for an APS6 IT Service Management Officer to join our client, a Geelong based national disability support organisation. This is a 12-month hourly rate contract paying $72 - $80 hourly + Superannuatin. **Responsibilities**: - Identifying, documenting and categorising...

  • Aps6 Project Officer

    6 months ago


    Geelong, Australia HAYS Full time

    Federal Government opportunity with WFH flex **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am currently partnered with the National Head Office of a Federal Government Agency, right here...

  • Aps6 Case Management

    6 months ago


    Geelong, Australia HAYS Full time

    x22 positions available | Work from home flex | Federal Government **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. I am currently partnered with a Federal Government...


  • Geelong, Australia HAYS Full time

    APS6 Program Support Officer, Federal Government Opportunity | 12-Month Contract **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart...

  • Aps6 Case Management

    7 months ago


    Geelong, Australia HAYS Full time

    Multiple Fed Gov roles available with WFH flex! **Your new company** **Your new role** As the APS6 Case Management Officer, you will work standard full-time business hours from Monday to Friday, from both the Head Office in the heart of the Geelong CBD, and from the comfort of your own home. This position is a team leadership position and is required to...


  • Geelong, Australia HAYS Full time

    I'm currently working with a Federal Government client looking for a Strategic Communications Officer! **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government...


  • Geelong, Australia Talent International Full time

    australia greater geelong contract au$55.24 - au$60.26 per hourOur client is a community focused federal government agency. They have an exciting opportunity available for multiple APS5 & APS6 Procurement & Contracts Officers to join the team. **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity...

  • Aps6 Project Officer

    7 months ago


    Geelong, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency, we are looking for an **APS6 Project Officer**. This is a 12-month assignment based in Geelong. The role will work a hybrid arrangement, Monday to Friday, 7.5 hours per day and will be paying $60.26 per hour plus super. Working in the Home and Living Innovation Branch,...


  • Geelong, Australia Chandler Macleod Full time

    As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our **Federal Government** client is...


  • Geelong, Australia HAYS Full time

    I'm currently working with a Federal Government client looking for a Co-Design Project Officer! **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency...


  • Geelong, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a Federal Government Agency based in Geelong, we are looking for APS6 Procurement Systems Officer. This is a 12-month assignment. The role will paying $60.26 per hour plus super. The Procurement Systems Officer will be instrumental in supporting the Procurement Branch through a centralised procurement...

  • Aps6 Project Officer

    7 months ago


    Geelong, Australia Talent International Full time

    australia greater geelong contract negotiable**The opportunity** Our client is a large federal government agency. They are seeking an APS6 Project Officer to join on a long term contracting basis within their Home and Living Innovation Branch, and play a supporting role across a range of projects. - 12 month contract plus 12 month extensions - Geelong based,...


  • Geelong, Australia Talent International Full time

    australia greater geelong contract up to au$60.26 per hour**The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for a Procurement Systems Officer to the team for an initial 12-month contract. APS6 level position offering an hourly rate of $60.26 hourly + Super, this position will be...


  • Geelong, Australia Talent International Full time

    australia greater geelong contract up to au$60.26 per hour**The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for an APS6 Strategic Communications Officer to join their Internal Communications team. 12-month initial Labour Hire contracts with the opportunity to extend. This a APS6...

  • Aps6 Case Management

    7 months ago


    Geelong, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** We are seeking multiple APS6 Case Management Officers to join a Federal Government Agency based in Geelong or Richmond. The Case Management Support role is an administration position best suited to a person with an understanding of legal processes and an ability to interpret legislation. **As a Case Management...


  • Geelong, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** *** On behalf of a Federal Government Agency based in Geelong we are looking for APS6 Program Support Officer. This is a 12-month assignment. The role will paying $60.26 per hour plus super. Working in the Aged Care and Hospital Interface Branch, the Program Support Officer will provide leadership, control, planning,...

  • Aps6 Case Management

    7 months ago


    Geelong, Australia HAYS Full time

    Opportunity for an APS6 Case Management in Geelong! **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart of Geelong to recruit an APS6...


  • Geelong, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a Federal Government Agency based in Geelong we are looking for APS6 Change Delivery Officer. This is a 12-month assignment. The role will paying $60.26 per hour plus super. Working in the Strategic Change branch, the Change and Delivery Officer is responsible for supporting and delivering the agencies...


  • Geelong, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a Federal Government Agency based in Richmond or Geelong we are looking for a APS5 and 6 Communications & Guidance Officer. This is a 12-month assignment. The role will work a hybrid arrangement, Monday to Friday, 7.5 hours per day and will be paying $55.24- $60.26 per hour plus super. Working to...