Records and Information Management Specialist
5 days ago
We are seeking a highly skilled Records and Information Management Consultant to join our team at RecordPoint. As a key member of our Professional Services team, you will work closely with our customers to deliver records and information management best practice guidance and support.
Key Responsibilities- Act as the RecordPoint Platform administrator for our clients, ensuring the accurate and effective use of the platform to achieve compliance objectives.
- Understand records management best practice for the client's industry vertical and local regulatory position, and maintain an up-to-date understanding of current industry trends, legislation, and compliance standards.
- Generate insights and recommendations from client data using tools such as Microsoft Excel and Power BI.
- Manage the priority and urgency of tasks within a queue of ticketed client requests, and be accountable for delivery of the activities outlined in the service offering.
- Consult with clients to understand their objectives for records management compliance, and create export templates to assist with analysis and provide information to clients.
- Provide Level 3 Support (platform and records management issues) to non-Success Plan customers around the best practice use of the RecordPoint Data Trust Platform as required.
- Design and optimize policies and processes related to records management, and create internal documentation to articulate best practice.
We are looking for a highly motivated and self-starting individual with a strong background in records management principles and practices. You will have experience using tools such as Microsoft Excel and/or Power BI to manipulate data and generate insights, and a demonstrated ability to apply logical thinking and an analytical approach to managing and generating insights from data.
You will also have a strong understanding of legislation around records management and privacy, and be able to work independently in a dynamic environment. Excellent communication skills and the ability to engage key decision makers in conversation are essential.
What We OfferAs a Records and Information Management Consultant at RecordPoint, you will have the opportunity to work on a product that makes a real social-good impact on the world, and be part of a fast-growth Australian-owned company that values innovation and employee development.
We offer a flexible work-life balance, opportunities to grow and develop, and a workplace where innovation is our way of life. You will also have access to a personal development budget, and the opportunity to work on a product that is making a real difference in the world.
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Melbourne, Victoria, Australia RecordPoint Full timeAbout the RoleWe are seeking a highly skilled Records and Information Management Consultant to join our team at RecordPoint. As a key member of our Professional Services team, you will work closely with our customers to deliver records and information management best practice guidance and support.Key ResponsibilitiesAct as the RecordPoint Platform...
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