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Service Manager

4 months ago

Joondalup, Australia Auto Masters Australia PTY LTD Full time

Suitable for a Service Advisor looking to progress
- Start in January 2023
- salary from $90k to $100k base ++

Auto Masters is now seeking a Service Manager to manage their busy store in Currambine.

**ABOUT THE ROLE**:

- Supervise the effective operation of the workshop, and ensure that all staff are supported and able to meet KPIs and sales targets
- Create and maintain strong customer & supplier relationships
- Manage and report on the weekly and monthly KPI’s and targets to head office
- Use your knowledge and understanding of brands and products to promote them accordingly
- Abide by our Quality Assurance System
- Ensure a safe, clean working environment for staff and customers

**ABOUT YOU**
- A hardworking mindset with a genuine passion for the cars, mechanics, and the automotive industry
- Provide exceptional customer service to guests and team members while maintaining a profitable operation
- Have outstanding communication skills across all facets
- Ensure compliance is kept up to date with all manufacturer’s warranty and internal requirements
- At least two (2) years and recent experience in managing an automotive service centre or equivalent and a proven track-record in sales within the automotive industry is desirable.
- Have worked at a Dealership in the past as a Service Advisor
- Trade qualification is desirable but not essential
- Valid WA Driver’s licence
- Must reside in Australia and be a Permanent resident or a Citizen
- Must be available to work Saturday 8 - 12 on rotation

**BENEFITS**
- Formal Management training provided
- Air-conditioned workshop
- Excellent staff discounts on our products and services
- Large regular customer database
- Branded work shirts provided
- Salary $90k - $100k base + bonuses + super

**HOW TO APPLY