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Library Services Coordinator

2 months ago

Joondalup, Australia Edith Cowan University Full time
Job Title: Library Technician

Edith Cowan University is seeking a skilled Library Technician to join our team in the Digital Literacy and Library Experience team.

About the Role

This ongoing position involves working in a dynamic and innovative environment, providing high-quality customer service and support to students and staff. The successful candidate will have a strong understanding of library systems, customer relationship management, and learning technologies.

Key Responsibilities
  • Provide exceptional customer service, supporting a broad range of clients' needs in both online and face-to-face environments.
  • Utilize customer relationship management systems to triage and resolve queries.
  • Manage library systems, including loans, library catalogues, and discovery tools.
  • Assist students and staff in accessing and using learning and teaching technologies, such as Microsoft Office 365 and Learning Management Systems.
  • Collaborate with team members to achieve joint tasks and common objectives.
  • Perform physical tasks, such as shelving, collection relocation, and maintenance.
Requirements

The successful candidate will possess a Diploma qualification in Library Science or a relevant discipline, or equivalent work experience. They will also demonstrate personal attributes congruent with the University's values of Integrity, Respect, Rational Inquiry, Personal Excellence, and Courage.

Benefits and Remuneration

This ongoing position attracts a remuneration of $71,918 to $76,598 pa (60% pro rata) plus 17% University superannuation contribution. ECU supports a work/life balance for staff, offering flexible working arrangements and an extensive range of staff benefits.